Melissa Vazquez
Berwyn,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, great energy, peoples person, and exceptional communication skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Ready to get ahead start into my career!
Overview
3
3
years of professional experience
Work History
Shake Maker
Flex Bar
Broadview, IL
08.2021 - Current
- Prepared smoothies according to customer specifications.
- Trained new employees on proper shake making techniques and procedures.
- Provided friendly customer service while taking orders at the counter.
- Ensured quality control by tasting products before serving them to customers.
- Set up displays in store window to advertise current promotions or specials.
- Coordinated inventory, stocking and ordering.
- Coordinated receipt of incoming materials and verified accuracy of items received.
Barista
Starbucks
Oak Park, IL
08.2023 - 07.2024
- Ground beans for espresso shots according to individual customer specifications.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Operated cash registers to process customer payments.
- Adhered to health department regulations concerning sanitation standards.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Supported highest standards of conduct and service to support company reputation.
Grocery Store Cashier
Familia Fresh Market
Berwyn, IL
03.2021 - 10.2021
- Followed company policies regarding refunds or exchanges of merchandise.
- Promoted special sales events or new products being offered in store.
- Greeted customers, answered questions and provided information on products.
- Provided accurate change when applicable.
- Bagged groceries for customers after they have paid for their purchases.
- Handled customer complaints in a professional manner while remaining calm under pressure.
- Maintained work area and kept cash drawer organized.
Education
BBA - Health Sciences
University of Illinois At Chicago
Chicago, IL12-2026
High School Diploma -
Noble UIC Prep
Chicago, IL06-2022
Skills
- Order Taking
- Portion Control
- Recipe Development
- Sanitation Standards
- Menu Memorization
- Suggestive Selling
- Teamwork
- Cleaning and organization
- Friendly demeanor
- Excellent Communication
- Handling Complaints
- Dependable and Responsible
- Greeting customers
- Telephone orders
- Sanitation Procedures
- Food handling safety
- Flexible Schedule
- Cash Register Operation
Affiliations
- On my free time I love fitness and reading to learn!
Languages
Spanish
Professional
Timeline
Barista
Starbucks
08.2023 - 07.2024
Shake Maker
Flex Bar
08.2021 - Current
Grocery Store Cashier
Familia Fresh Market
03.2021 - 10.2021
BBA - Health Sciences
University of Illinois At Chicago
High School Diploma -
Noble UIC Prep