MELISSA VAZQUEZ
Sayreville,NJ
Summary
Accounting and operations supervisor who leads staff, assigns priorities, and monitors productivity to keep work moving efficiently. Brings experience preparing management reports, completing evaluations, training new employees, and resolving payment and supplier issues with clear communication and consistent follow-through.
Overview
25
25
years of professional experience
Work History
Accounting Assist I Supervisor
Rutgers University
Piscataway, NJ
11.2001 - Current
- Prepared reports and organized quality documentation to support supervisor in decision-making.
- Used leadership and critical thinking to keep team efficient and workflow organized.
- Submitted spreadsheets to upper management during project work.
- Completed yearly evaluations and set realistic goals for processors.
- Managed suppliers and departmental complaints, resolved issues, and adjusted policies for changing needs.
- Worked with management team to assign responsibilities clearly.
- Trained new employees in processing roles to ensure seamless integration and adherence to standards.
- Updated supplier payment information in Oracle.
- Worked with managers to apply payment updates correctly for suppliers and departments.
- Trained Rutgers University employees on procedures, equipment, and workplace standards.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Collaborated with other departments to coordinate workflow processes between teams.
- Instructed new hires on compliance with company policies and procedures.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Presented reports on team performance, challenges, and achievements to senior management, facilitating informed strategic decisions.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Reviewed completed work to verify consistency, quality, and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Middlesex County Vocational Tech High School
Woodbridge, NJ06-1998
No Degree - Human Resource Management
Devry University
Woodbridge, NJSkills
- Accounts payable management
- Oracle data entry
- Expense tracking
- Spreadsheet analysis
- Performance assessments
- Process improvements
- Task prioritization
- Team management
- Team oversight
- Employee development
- Staff training
- Workplace engagement
- Analytical thinking
- Strategic decision-making
- Clear communication
- Client relations
- Client relations
LANGUAGES
English, Spanish, Native or Bilingual
Timeline
Accounting Assist I Supervisor
Rutgers University
11.2001 - Current
High School Diploma -
Middlesex County Vocational Tech High School
No Degree - Human Resource Management
Devry University