Summary
Overview
Work History
Education
Skills
Timeline

Melissa Velasquez

Pueblo,CO

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Dollar Tree Stores
08.2022 - Current

I take on the responsability of opening and closing the store.. Cash handling n daily deposits. I cover extra shifts when needed. I tend to recieving trucks as well as managing the inventory. I stock and manage the store on a daily..

Cashier

Denver Downtown Aquarium
04.2022 - 08.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $[Amount] or more per shift.
  • Greeted over [Number] patients per day.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Completed inventory counts and ordered merchandise.
  • Performed cash, card and check transactions to complete customer purchases.

Cashier

711 Gas Station
01.2022 - 05.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $[Amount] or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Temp Worker

TPM Staffing
08.2011 - 03.2016
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Performed general housekeeping and cleaning tasks.
  • Restocked items on shelves and bins to keep inventory available.
  • Offered exceptional customer service to all guests.
  • Adhered to company policies, safety procedures and performance standards.
  • Produced parts and assemblies quickly and efficiently within tolerances.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Observed packing operations to verify conformance to specifications.
  • Collected, arranged and input information into database system.
  • Maintained overall safe work environment through [Action] and [Action] to reduce safety risks [Number]%.

Education

GED -

Bryant Street Academy, Denver, CO
02.2009

Skills

  • Microsoft Visual Basic
  • ADP Workforce Now
  • Supply Chain Management
  • Microsoft Visio
  • Sales Promotion
  • POS Systems
  • Microsoft Windows
  • Records Organization and Management
  • Management Team-Building
  • Store Opening and Closing
  • Sales Tracking
  • Shift Scheduling
  • Pricing and Markdowns
  • Time Management
  • Retail Operations

Timeline

Assistant Store Manager - Dollar Tree Stores
08.2022 - Current
Cashier - Denver Downtown Aquarium
04.2022 - 08.2022
Cashier - 711 Gas Station
01.2022 - 05.2022
Temp Worker - TPM Staffing
08.2011 - 03.2016
Bryant Street Academy - GED,
Melissa Velasquez