Melissa Venet
Brandenburg,KY
Summary
Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Hardworking Custodian offers broad skills in all areas of building maintenance. Committed to top-quality service, timeliness and thoroughness in any cleaning task. Reputation for punctuality and dependability. Personable and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service. Self-starting Custodian with team player mentality. Skilled at staying on task and meeting deadlines. Dependable Janitor with comprehensive background in cleaning services and grounds maintenance. Exceptional attendance record. Results-drive excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors.
Overview
24
24
years of professional experience
Work History
INDUSTRIAL JANITOR
Compass Group Inc./ S&A Solutions
06.2022 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Reported damages and hazardous conditions to management for further action.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
Nursing Manager
MASONIC HOMES OF KENTUCKY
04.2015 - 04.2022
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Established and continuously optimized unit schedules and individual work assignments.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Managed [Number] nurses and nursing activities in [Number]-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Reviewed patient transfer records routinely to verify patients received appropriate levels of care.
- Worked at least [Number] hours per month as floor nurse to maintain clinical proficiency.
- Directed patient discharge procedures to provide departing patients with needed aftercare and avoid readmissions.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Spearheaded and implemented new projects to expand scope of engagement.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Developed policies and procedures for effective pharmacy management.
- Collaborated with store manager to maintain daily operations.
- Successfully negotiated client contract renewals to create increased revenue.
INDUSTRIAL JANITOR
LEADEC
01.2014 - 08.2015
- Kept building spaces premises clean inside and outside.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Maintained floor cleaning and waxing equipment.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Checked in and stocked inventory throughout facility.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Moved furniture for cleaning and set up for special events.
RESIDENTAL CLEANING
CLEAN TEAM
01.2000 - 02.2015
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
Education
Associate of Science - NURSING
NATIONAL COLLEGE
Louisville, KY07.2011
Skills
- Testing Devices
- Conscientious and Detail-Oriented
- Task Prioritization
- Eko
- Work Orders
- Bloodborne Pathogens
- Containment Procedures
- Cardboard Baling
- Fire Safety Regulations
- Hospitality Environments
- OSHA Standards
- Active Listening
- Reading Comprehension
- Judgment and Decision-Making
- Microsoft Excel
- Negotiation
- Microsoft Office
- New Employee Training
- Sanitization Techniques
- Polishing Wood
- Drive Vehicles
- MSDS Database Knowledge
- Troubleshooting
- Injury Prevention
- Industrial Equipment Operation
- Restroom Detailing
- Facility Upkeep
- Safety Protocols
- Clean Rooms Expertise
- Health and Safety Procedures
- Personal Protective Equipment
- Safe Work Methods
- Patient Admission
- Providing Feedback
- Customer Service
- Repair Building Fixtures
- Proper Waste Disposal
- Special Needs Support
- Hand and Power Tool Operation
Timeline
INDUSTRIAL JANITOR
Compass Group Inc./ S&A Solutions
06.2022 - Current
Nursing Manager
MASONIC HOMES OF KENTUCKY
04.2015 - 04.2022
INDUSTRIAL JANITOR
LEADEC
01.2014 - 08.2015
RESIDENTAL CLEANING
CLEAN TEAM
01.2000 - 02.2015
Associate of Science - NURSING
NATIONAL COLLEGE
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