Melissa Verbraak
ENDICOTT,NY
Summary
Results-driven transportation professional with over 14 years in the transportation field as a driver and leader in operational excellence. Proven track record in fostering team collaboration, organizational growth, training staff and prioritizing safety. Skilled in strategic planning, financial management, stakeholder engagement, and problem solving while having a passion for delivering excellence.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Head Bus Driver
Maine-Endwell Central School District
07.2020 - Current
- Manage a transportation department of 46 drivers, overseeing 31 routes and 40 buses to ensure smooth daily operations
- Collaborate with the Transportation & Human Resource Director to enhance scheduling, routing, and driver training programs
- Implemented training programs in accordance with FMCSA guidelines, including ELDT requirements, and developed trainers for new hires
- Ensure compliance with DMV, SED, DOT and FMCSA regulations, maintaining meticulous records for audits
- Foster strong relationships with parents, administration, and other stakeholders to address transportation needs
Bus Driver, 19A Examiner, Trainer & SBDI
Owego-Apalachin Central District
01.2017 - 06.2020
- Learned 30 routes as unassigned driver; drove special needs route
- Trained new drivers
- Tested drivers per DMV regulations and standards
- Assisted with driver training as required by SED
Program Manager/Residential Supervisor
EPI, Springbrook, & ARC of Delaware County
01.2010 - 06.2016
- Opened two group homes, successfully recruiting and developing a team of 30 staff members and 2 residential supervisors
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Managed daily operations of the residential facility to ensure a safe, clean, and comfortable living environment for residents.
- Conducted staff training and oversight and worked collaboratively with team to provide excellent services and enhance team performance.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each resident's specific needs.
- Ensured adequate allocation of resources for staffing, maintenance, and programming needs while maintaining fiscal responsibility.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
Bus Driver
Afton Central School District
09.2003 - 01.2010
- Drove special needs run and regular route
Education
Bachelor of Science - Business Administration
Purdue University Global
Graduated with high honors - Business and Spanish
Sidney High School
Skills
- Operations management and oversight
- Strong leadership and team management
- Strategic planning
- Organized and detail-oriented
- Process Monitoring and improvement
- Interpersonal Communication
- Staff development and mentoring
- Problem-solving and innovative thinking
- Tech savvy
Certification
- New York Certified Director of Pupil Transportation, 2023
- 19A Certified Examiner, 2019
- School Bus Driver Instructor, 2019
References
Available upon request.
New York State Association of Pupil Transportation
Currently serving as board member and Legislative and Finance Committee member.
President of the Southern Tier Chapter of NYAPT
Timeline
Head Bus Driver
Maine-Endwell Central School District
07.2020 - Current
Bus Driver, 19A Examiner, Trainer & SBDI
Owego-Apalachin Central District
01.2017 - 06.2020
Program Manager/Residential Supervisor
EPI, Springbrook, & ARC of Delaware County
01.2010 - 06.2016
Bus Driver
Afton Central School District
09.2003 - 01.2010
Graduated with high honors - Business and Spanish
Sidney High School
- New York Certified Director of Pupil Transportation, 2023
- 19A Certified Examiner, 2019
- School Bus Driver Instructor, 2019
Bachelor of Science - Business Administration
Purdue University Global
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