Melissa Vermillion

• Developed high-performing team by providing mentorship, guidance, and opportunities for professional growth. Reflected on a reduction of vacancy rate of 50% to maintaining 0%.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas. Established weekly open office hours for team communication and brainstorming solutions.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale. 2023 departmental employment satisfaction ranked in the top 10 for UI Healthcare.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Hospital-wide CDI initiative Lead. Implementation of innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
• Oversight and planning of merging CDI departments with acquisition of local institution.

Manage the CDI team including hiring, training, managing & evaluating team performance and conducting professional development plans

• Ensure that productivity and actions of the CDI team meet and support the overall operational goals of the department and institution
• Collect, analyze, and present data related to CDI team performance, provider performance, query outcomes and documentation issues
• Collaborate extensively with members of the health care team to provide data and solution development processes
• Oversees development and implementation of ongoing formal and informal education of physicians, mid-levels, nursing, and other qualified clinical staff
• Train and delegate training of new employees to department policies and procedures.
• Complete performance evaluations
• Provides or arranges for necessary knowledge-based resources required by CDI staff to meet quality and production standards.

• PSI/PDI/HAC
• Mortality
• Service line specific provider education
• CAUTI nursing quality subcommittee

• 3M 360 MD project: Worked with 3M, leadership, IT, and providers to successfully complete hospital-wide roll out of the 3M 360 MD program
• Developed educational Power Point and tip sheet for providers to reference when utilizing the system
• Education provided to providers in both large groups and 1:1
• 3M super user/key resource: Received additional 3M training
• Make and update CDI 3M 360 daily workflows
• Resource for CDI nurses with 3M concerns/questions
• Continued provider education
• Review of medical records/Compliant documentation queries: Accurately identify potential documentation opportunities
• Query utilizing AHIMA query practice guidelines.

• Medical/Surgery Oncology Unit, Surgery Specialty Unit, Medical-Surgical, Patient population: Experience on all medical/surgical, intermediate, and behavioral units