Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melissa Villalpando

Cypress,Texas

Summary

Dependable Shift Leader with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Wait Staff Member

Luby's Cafeteria
Cypress, TX
11.2020 - 09.2022
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Took beverage orders from patrons and served drinks promptly.
  • Checked back with customers during meals to ensure satisfaction with food and service.
  • Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
  • Performed opening and closing duties such as restocking supplies, cleaning floors.

Daycare Worker

Bridgeland High School
Cypress, Texas
08.2021 - 05.2023
  • Organized and maintained a safe, clean, and developmentally appropriate environment for children.
  • Created lesson plans that incorporated activities to stimulate physical, social, emotional, cognitive growth of the children.
  • Provided snacks and meals in accordance with dietary guidelines.
  • Monitored children's play activities to ensure safety.
  • Engaged children in creative play activities such as art projects, music time, story time.
  • Maintained accurate daily records of attendance and activities completed by each child.

Shift Leader

Tropical Smoothie Cafe
Cypress, Texas
09.2022 - Current
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.

Education

Associate of Arts - Sociology

Lone Star College-CyFair
9191 Barker Cypress Rd, Cypress, TX 77433
12-2024

High School Diploma -

Bridgeland High School
10707 Mason Rd, Cypress, TX 77433
05-2023

Skills

  • Early education
  • Organization
  • Customer Service Management
  • Conflict Resolution
  • Problem-solving abilities
  • Social observation
  • Time management abilities
  • Multitasking

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Shift Leader

Tropical Smoothie Cafe
09.2022 - Current

Daycare Worker

Bridgeland High School
08.2021 - 05.2023

Wait Staff Member

Luby's Cafeteria
11.2020 - 09.2022

Associate of Arts - Sociology

Lone Star College-CyFair

High School Diploma -

Bridgeland High School

Similar Profiles

CREATE PROFILE
Melissa Villalpando