Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Melissa Vogel

Grants Pass

Summary

Dynamic professional with extensive experience in customer service and cash handling at Safeway. Proven track record of enhancing customer satisfaction and optimizing store operations. Skilled in training team members and managing inventory effectively. Recognized for adaptability and strong problem-solving abilities, ensuring a seamless shopping experience for all customers.

Experienced with organizing and managing diverse tasks. Utilizes strong coordination abilities to maintain smooth workflows. Knowledge of effective customer service and teamwork dynamics.

Overview

10
10
years of professional experience

Work History

All Purpose Clerk

Safeway
07.2021 - 02.2025
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Operated cash register efficiently, handling transactions and balancing cash drawers.
  • Maintained cleanliness and organization of store shelves and displays.
  • Stocked inventory accurately, supporting timely product availability for customers.
  • Collaborated with team members to optimize store operations during peak hours.
  • Conducted regular inventory checks, identifying discrepancies and reporting issues promptly.

Deli Manager

Safeway
10.2024 - 01.2025
  • Processed returns and exchanges, following company policies to ensure customer satisfaction.
  • Supported promotional activities by setting up merchandise displays according to guidelines.
  • Crosstrained in multiple departments for increased versatility as an All Purpose Clerk within the store setting.
  • Assisted customers with product selection, ensuring a positive shopping experience.
  • Managed inventory levels by conducting regular audits and maintaining proper stock rotation procedures.
  • Processed customer transactions quickly, accurately, and with excellent customer service skills.
  • Provided excellent service at the deli counter, preparing orders efficiently to meet customer expectations.
  • Demonstrated adaptability by taking on additional responsibilities during times of staff shortages or high-volume periods.

Night Shift Supervisor

Jack in the Box
08.2017 - 06.2021
  • Trained new employees on operational procedures and equipment usage for efficient workflow.
  • Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels during night hours.
  • Supervised nightly cleaning activities, maintaining a clean and organized workspace for all employees.
  • Ensured smooth operations during the night shift, addressing and resolving any issues promptly.

Shift Leader

Jack in the Box
04.2015 - 06.2021
  • Supervised daily operations to ensure adherence to company policies and procedures.
  • Trained and mentored team members on food safety standards and customer service excellence.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.

Education

Basic - Basic

Grants Pass High
Grants Pass, OR
06.2003

Skills

  • Cash handling
  • Customer satisfaction
  • Customer service
  • Scheduling appointments
  • Document preparation

Timeline

Deli Manager

Safeway
10.2024 - 01.2025

All Purpose Clerk

Safeway
07.2021 - 02.2025

Night Shift Supervisor

Jack in the Box
08.2017 - 06.2021

Shift Leader

Jack in the Box
04.2015 - 06.2021

Basic - Basic

Grants Pass High

Similar Profiles

CREATE PROFILE
Melissa Vogel