Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Walker

Gainesville,Florida

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

10
10
years of professional experience
1
1
Certification

Work History

Barber Stylist

Sport Clips
09.2019 - Current
  • Supported reception desk, receiving phone calls, and collecting payments for services rendered.
  • Trimmed, cut, and shaped hair based on customer preference.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Organized sales area and work station to showcase products and boost sales.
  • Processed payments, entering sales in register for prompt customer service.

Master Stylist

Hair Cuttery
05.2015 - 09.2019
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Processed payments, entering sales in register for prompt customer service.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Recommended hairstyles and haircuts to complement client's face, lifestyle and preferences.
  • Welcomed customers to salon and identified preferences by asking pointed questions.
  • Colored and treated hair using modern technology.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Determined appropriate hair treatments based on conditions and textures.

Hair Stylist

Regis Hair Salon
10.2014 - 05.2015
  • Organized sales area and work station to showcase products and boost sales.
  • Worked with men, women and children to complete services on daily basis.
  • Updated customer service standards to increase number of return customers and overall company profits.
  • Educated customers on products to maximize benefits.

Salon Receptionist / Stylist Assistant

Reflections Salon Inc.
03.2014 - 10.2014
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Answered telephone calls to provide information and schedule new appointments.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Organized sales area and work station to showcase products and boost sales.
  • Massaged customers scalps, monitored health and dryness conditions and conveyed concerns to hairdressers.
  • Provided assistance to stylists when needed.
  • Pre-booked clients for follow-up visits and promoted salon services and retail products.
  • Scheduled appointments for salon and maintained efficient records for administrative and accounting needs.

Education

Certificate - SIE Exam Prep

Pass Perfect, A CeriFi Company
01.2024

Certificate - Cosmetology

Daytona State College
Daytona Beach, FL

Associate of Arts - Nursing

Broward College
Coconut Creek, FL

High School Diploma -

J.P. Taravella High School
Coral Springs, FL
05.2010

Skills

  • Outstanding Client Retention
  • Business Management
  • Highly Motivated Self-Starter
  • Professional Manner
  • Attention to Detail
  • Financial Transactions
  • Customer Service
  • Time Management

Certification

Currently studying for SIE license - due to test end of Jan. 2024

Timeline

Barber Stylist

Sport Clips
09.2019 - Current

Master Stylist

Hair Cuttery
05.2015 - 09.2019

Hair Stylist

Regis Hair Salon
10.2014 - 05.2015

Salon Receptionist / Stylist Assistant

Reflections Salon Inc.
03.2014 - 10.2014

Certificate - SIE Exam Prep

Pass Perfect, A CeriFi Company

Certificate - Cosmetology

Daytona State College

Associate of Arts - Nursing

Broward College

High School Diploma -

J.P. Taravella High School

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Melissa Walker