Melissa Walker-Wade
Flushing
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Motivated to provide prompt, friendly and professional service at all times.
Overview
15
15
years of professional experience
Work History
Home Health Aide
Concepts Of Independence
120 Wall Street
07.2023 - Current
- Help patient maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintain a clean and safe home environment for patient, reducing falls and accidents.
- Assist patient with daily living activities, enhancing their independence and quality of life.
- Housekeeping duties including laundry, sweeping, vacuuming and mopping. Ensuring a clean and organized living space for patient.
- Grocery shopping. Follow nutritional plans to prepare optimal meals.
- Provide mobility assistance such as walking and regular exercising. Along with car transportation to doctor appointments and personal outings.
Delivery Driver
DoorDash/UberEats
New York, NY
12.2021 - Current
- Deliver food/beverages from local restaurants to homes and businesses.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered orders to customers doorstep and business offices.
- Answered common customer questions and checked customers ID before handing over any alcohol beverages.
- Maintained strong relationships with clients through proactive communication and personalized service.
Hostess/Bartender
Charj Corp
12.2016 - 02.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as greeting customers, answering phone calls, and organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Make copies of correspondence or other printed material.
- Coordinate conferences, meetings, or special events.
- Prepare and serve beverages.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Head Hostess
Santa Fe Steakhouse
08.2012 - 06.2017
- Handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean, organized hostess stand, contributing to an inviting ambiance throughout the restaurant.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Create personal dining experience, answer questions, and offer information on menu items, beverages, and specials.
Entertainment Team
Todd Yahney Music & Entertainment
05.2009 - 10.2016
- Party motivating.
- Dancer! Get kids and parents on the dance floor.
- Managing interactive activities like photo booths or dance contests.
- Interact with guests to encourage participation and keep everyone entertained throughout the event.
- Create a lively and enjoyable atmosphere by ensuring that the entertainment aligns with the energy and mood of the event.
Education
Associate of Arts -
University of Phoenix - Online
12.2012
Skills
- Patient Care
- Meal Preparation
- Personal Hygiene Assistance
- Feeding Assistance
- Bathing Assistance
- Housekeeping
Timeline
Home Health Aide
Concepts Of Independence
07.2023 - Current
Delivery Driver
DoorDash/UberEats
12.2021 - Current
Hostess/Bartender
Charj Corp
12.2016 - 02.2020
Head Hostess
Santa Fe Steakhouse
08.2012 - 06.2017
Entertainment Team
Todd Yahney Music & Entertainment
05.2009 - 10.2016
Associate of Arts -
University of Phoenix - Online