Melissa Walker-Wade
Flushing
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Motivated to provide prompt, friendly and professional service at all times.
Overview
15
15
years of professional experience
Work History
Home Health Aide
Concepts Of Independence
07.2023 - Current
- Help patient maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintain a clean and safe home environment for patient, reducing falls and accidents.
- Assist patient with daily living activities, enhancing their independence and quality of life.
- Housekeeping duties including laundry, sweeping, vacuuming and mopping. Ensuring a clean and organized living space for patient.
- Grocery shopping. Follow nutritional plans to prepare optimal meals.
- Provide mobility assistance such as walking and regular exercising. Along with car transportation to doctor appointments and personal outings.
Delivery Driver
DoorDash/UberEats
12.2021 - Current
- Deliver food/beverages from local restaurants to homes and businesses.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered orders to customers doorstep and business offices.
- Answered common customer questions and checked customers ID before handing over any alcohol beverages.
- Maintained strong relationships with clients through proactive communication and personalized service.
Hostess/Bartender
Charj Corp
12.2016 - 02.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as greeting customers, answering phone calls, and organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Make copies of correspondence or other printed material.
- Coordinate conferences, meetings, or special events.
- Prepare and serve beverages.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Head Hostess
Santa Fe Steakhouse
08.2012 - 06.2017
- Handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean, organized hostess stand, contributing to an inviting ambiance throughout the restaurant.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Create personal dining experience, answer questions, and offer information on menu items, beverages, and specials.
Entertainment Team
Todd Yahney Music & Entertainment
05.2009 - 10.2016
- Party motivating.
- Dancer! Get kids and parents on the dance floor.
- Managing interactive activities like photo booths or dance contests.
- Interact with guests to encourage participation and keep everyone entertained throughout the event.
- Create a lively and enjoyable atmosphere by ensuring that the entertainment aligns with the energy and mood of the event.
Education
Associate of Arts -
University of Phoenix - Online
12.2012
Skills
- Patient Care
- Meal Preparation
- Personal Hygiene Assistance
- Feeding Assistance
- Bathing Assistance
- Housekeeping
Timeline
Home Health Aide
Concepts Of Independence
07.2023 - Current
Delivery Driver
DoorDash/UberEats
12.2021 - Current
Hostess/Bartender
Charj Corp
12.2016 - 02.2020
Head Hostess
Santa Fe Steakhouse
08.2012 - 06.2017
Entertainment Team
Todd Yahney Music & Entertainment
05.2009 - 10.2016
Associate of Arts -
University of Phoenix - Online
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