Summary
Work History
Education
Skills
Timeline
Generic

Melissa Wall

Homestead

Summary

Dynamic Office Manager with a proven track record at Dr. Raymond Franconi, adept in enhancing team productivity and financial management. Expert in office administration and customer service, successfully maintaining confidentiality and optimizing workflow. Achieved a significant improvement in financial tracking and staff efficiency, demonstrating exceptional organizational and communication skills.

Work History

Office Manager

Dr. Raymond Franconi
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Office Manager

Details Dental
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Education

Miami Dade Community College
Miami, FL

Dental Assistant - Dental Assistant

Robert Morgan Vocational Technical Institute
Miami, FL
09.1991

High School Diploma -

Homestead Sr High School
Homestead, FL
06.1991

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Payroll processing
  • Bookkeeping
  • Document management
  • Clerical support
  • Account reconciliation
  • Credit and collections
  • Mail handling
  • Scheduling
  • Scheduling coordination
  • Inventory control
  • Staff management
  • Staff hiring
  • Employee training
  • Training and coaching
  • Documentation and control
  • Workflow optimization
  • Financial reporting
  • Financial tracking
  • Expense reporting
  • Team supervision
  • Event coordination
  • Meeting planning
  • Compliance monitoring
  • Technical support

Timeline

Office Manager

Dr. Raymond Franconi

Office Manager

Details Dental

Miami Dade Community College

Dental Assistant - Dental Assistant

Robert Morgan Vocational Technical Institute

High School Diploma -

Homestead Sr High School
Melissa Wall