Summary
Work History
Education
Skills
Timeline
Generic
Melissa Walsh

Melissa Walsh

Wellsville,NY

Summary

Accomplished LPN Office Nurse from the University of Rochester, adept in clinical judgment and fostering patient trust. Excelled in improving patient experiences through compassionate care and efficient healthcare software use. Proven track record in enhancing office operations and patient education, with a commitment to HIPAA compliance and safety protocols.

Work History

LPN Office Nurse

University of Rochester
  • Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
  • Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
  • Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
  • Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
  • Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
  • Served as a liaison between patients and healthcare providers, facilitating clear communication regarding treatment plans and expectations.
  • Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within the healthcare system.
  • Promoted patient safety and comfort during office visits by attentively monitoring their condition and promptly addressing any concerns or discomforts expressed.
  • Managed inventory of medical supplies within the office, ensuring adequate stock levels while minimizing waste through effective organization strategies.
  • Demonstrated adaptability by efficiently managing unexpected changes in schedules or staffing situations without compromising patient care quality or timeliness of services rendered.
  • Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
  • Maintained accurate medical records for over 100 patients, ensuring timely updates and efficient communication between healthcare providers.
  • Prepared patients for diagnostic testing procedures by explaining the process, providing reassurance, and answering any questions they may have.

Education

Licenses Practical Nursing - Nursing

Catt Allegany Boces
Belmont, NY
07.1994

Skills

  • Clinical judgment
  • Vital signs monitoring
  • HIPAA compliance
  • Immunization administration
  • Healthcare software proficiency
  • Nursing documentation
  • Medication administration
  • Appointment scheduling
  • EMR updating
  • Supply management
  • Incoming call reception
  • Telephone triage
  • Pediatric nursing
  • HIPAA protocols
  • Certified in CPR/AED
  • Epic systems

Timeline

LPN Office Nurse

University of Rochester

Licenses Practical Nursing - Nursing

Catt Allegany Boces
Melissa Walsh