Melissa Walton
Cedar Rapids,IA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Medical Administrative Secretary
Linn County Sheriff's Office
Cedar Rapids, IA
07.2018 - Current
- Created and maintained inmate (patient) files, ensuring accuracy of information.
- Transcribed medical records dictated by physicians for filing into the patient's chart.
- Prepared documents such as letters, memos, reports, spreadsheets, charts, graphs and presentations.
- Conducted follow-up calls to verify appointment times or reschedule if necessary.
- Handled confidential documents in accordance with HIPAA regulations.
- Provided administrative support to Jail Medical Director, Nurse Coordinator and nursing staff members within the facility.
- Maintained patient confidentiality according to HIPAA guidelines at all times.
- Organized patient charts for easy access when needed.
- Answered phone calls to provide assistance, information and medical personnel access.
- Scheduled all medical appointments for inmates (patients).
Correctional Officer
Linn County Sheriff's Office
Cedar Rapids, IA
01.2008 - 07.2018
- Conducted searches of inmates, cells to detect contraband or illegal activities.
- Enforced correctional center rules and regulations while maintaining a safe environment for inmates and staff.
- Maintained order in the correctional center by monitoring inmate behavior and intervening when necessary.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Education
Certificate - Medical Billing & Coding
Des Moines Area Community College
Ankeny, IA09-2024
Certificate - Medical Terminology
Des Moines Area Community College
Ankeny, IA01-2024
Bachelor of Arts - Criminal Justice
Mount Mercy University
Cedar Rapids, IA12-2007
Associate of Arts - Law Enforcement
Kirkwood Community College
Cedar Rapids, IA01-2004
Skills
- Planning
- Task Prioritization
- Attention to Detail
- Self-Directed
- Organizational Skills
- Remote Office Availability
- Analytical Thinking
Timeline
Medical Administrative Secretary
Linn County Sheriff's Office
07.2018 - Current
Correctional Officer
Linn County Sheriff's Office
01.2008 - 07.2018
Certificate - Medical Billing & Coding
Des Moines Area Community College
Certificate - Medical Terminology
Des Moines Area Community College
Bachelor of Arts - Criminal Justice
Mount Mercy University
Associate of Arts - Law Enforcement
Kirkwood Community College
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