Melissa Warren
Englewood,CO
Summary
Credit manager with expertise in overseeing credit and accounts receivable operations. Proficient in establishing credit terms, maintaining billing accuracy, and ensuring audit compliance to protect cash flow. Strong ability to cultivate and maintain customer relationships while optimizing financial processes.
Overview
12
12
years of professional experience
Work History
Credit Manager
Alameda Wholesale Nursery
Englewood, USA
07.2022 - 01.2026
- Oversaw credit and AR functions encompassing approvals, billing, collections, and reconciliations
- Established credit terms, tracked aging reports, and collaborated with ownership on escalations
- Maintained billing accuracy, tax adjustments, and audit-ready records
- Implemented ACH payments and streamlined invoice scanning for efficient customer dispatch
- Collaborated directly with five business owners to support operations.
Office Administrator
Customair Inc.
Englewood, USA
04.2021 - 10.2021
- Managed AP/billing processes, ensured compliance record accuracy, and coordinated scheduling along with project documentation to support operational efficiency
- Facilitated project transition activities and project management duties before position elimination due to business restructuring
- Managed office supplies and inventory for efficient operations.
- Coordinated scheduling and appointments for executive staff.
- Assisted in preparing documents and reports for management meetings.
Accounts Receivable Analyst
McGee Company
Denver, USA
11.2019 - 04.2020
- Reviewed credit applications and set limits to mitigate risk while managing collections and processing CC/ACH/EFT payments
- Adapted to temporary workforce reduction due to COVID-19 pandemic, maintaining key functions and supporting team resilience
- Managed invoice processing and ensured timely payments from clients.
- Reviewed account discrepancies and resolved billing issues efficiently.
- Generated accurate reports for aging accounts and payment trends.
Court Clerk (Temporary)
Express Professionals / City of Littleton
Littleton, USA
03.2019 - 10.2019
- Processed and reconciled court payments, prepared daily financial reports for accurate financial tracking, and notarized filings to ensure legal compliance
- Processed court documents and maintained accurate case files.
- Assisted attorneys and judges with case preparations and scheduling.
- Managed courtroom operations during sessions and ensured proper procedures.
Branch Billing & Collections Administrative Assistant
Smalley & Company
Denver, USA
02.2014 - 02.2018
- Coordinated branch billing and collections while analyzing gross profit and processing lien waivers.
- Maintained organized filing systems for important documents and records.
Education
Associate of Applied Science - Business Administration
Arapahoe Community College
Littleton, CO05-1994
Skills
- Credit risk analysis
- Receivables management
- Billing
- Invoicing & Adjustments
- Account reconciliation
- Microsoft Excel & Financial Systems
- Legal Compliance
- Risk analysis
- Research and analysis
- Problem solving
- Attention to detail
- Effective communication
- Client Relationship Management
- Time management
Footnote
- During times of a lapse in employment, I do work for Uber Eats and also volunteer for an animal rescue.
Timeline
Credit Manager
Alameda Wholesale Nursery
07.2022 - 01.2026
Office Administrator
Customair Inc.
04.2021 - 10.2021
Accounts Receivable Analyst
McGee Company
11.2019 - 04.2020
Court Clerk (Temporary)
Express Professionals / City of Littleton
03.2019 - 10.2019
Branch Billing & Collections Administrative Assistant
Smalley & Company
02.2014 - 02.2018
Associate of Applied Science - Business Administration
Arapahoe Community College