Dedicated Executive Assistant with 8 plus years experience in the industry. Maintains professional appearance and demeanor and completes assigned tasks with focus on quality in a timely manner. Dependable and quick-learning team player with effective communication and strong organization skills. Resourceful and experienced worker offering expertise in customer service, and file management. Handles multiple projects simultaneously with a high degree of accuracy. Detail-oriented administrative professional with great people-skills and public relations experience.
Overview
27
27
years of professional experience
Work History
Executive Assistant
Cornerstone Of Topeka, Inc.
06.2015 - Current
Handle confidential and sensitive information with discretion and tact.
Manage calendars, scheduling meetings and appointments for management.
Organize and coordinate monthly committee meetings.
Respond to public inquiries from our website.
Answered high volume of phone calls and email inquiries.
Update our website with new information, such as upcoming events and quarterly newsletter.
Design and write quarterly newsletter.
Researched and implemented our new database (Rent Manager) along with new phone system (rmVoip), new app to connect with work orders and tenants (rmAppSuite Pro). Implemented our new tenant portal (Tenant Web Access) for tenants to pay rent online. Just completed enabling users to email and text tenants from Rent Manager along with our app.
Coordinate and style the annual fundraiser.
Coordinate the annual Christmas party for our Transitional Homeless tenants.
Process payables on a daily basis.
Process applications for potential new tenants.
Take minutes for weekly staff meetings and monthly finance meetings.
Make calls to other agencies to complete our record' such as Topeka is Housing Authority and the City of Topeka.
Receive and process rent checks from tenants and prepare the deposits for the Finance Manager.
Legal Assistant
Kathleen Ambrosio
02.2012 - 03.2014
Organized documents to manage paper and electronic filing systems of clients.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
Initiated billing statements, and managed firm administrative matters.
Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
Responded to client inquiries to provide accurate legal advice and offer assistance.
Created spreadsheets to track client progress and document billable hours.
Communicated pertinent information to clients via phone, email, and mail.
Contacted clients to schedule appointments and discuss progress of cases.
Revised and finalized letters, briefs, and memos.
Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Produced legal documents such as briefs, pleadings and appeals.
Assisted attorneys with reviewing and organizing witness reports.
Administrative Specialist
Kansas Bureau Of Investigation
07.1996 - 11.2011
Created and updated records and files to maintain document compliance.
Delivered administrative support to office staff.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Assisted the Federal Bureau of Investigation with gathering missing information from county and city offices throughout the state or firearm checks.
Traveled to several city and county clerks offices to teach how to complete Kansas Disposition Reports.
Tested and trained staff on new database.
Assisted IT department with cleaning up new database, such as correcting errors throughout.
Received Criminal Justice Information Systems training at the FBI.
Offered technical support and troubleshot issues to enhance office productivity.
Education
No Degree - Computer And Information Sciences
Washburn University of Topeka
Topeka, KS
High School Diploma -
Topeka High School
Topeka, KS
05.1996
Skills
Excel Spreadsheets
Word Documents
Power Point
Proper Phone Etiquette
Sorting and Labeling
Mail Handling
Meeting Agendas and Minutes
Business Correspondence
Accomplishments
Researched and implemented new Rent Manager database with several new tie-in programs to make the office more efficient and automated.
Coordinate annual fundraiser with 2023 becoming the best year yet as far as monies received and compliments.