Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Weaver-Benzi

Oakdale

Summary

Dynamic professional with a positive attitude and strong problem-solving skills, honed at the Middletown Police Department. Proven track record in customer service excellence and effective communication, adept at managing multiple priorities and maintaining accurate records. Recognized for adaptability and commitment to continuous improvement in fast-paced environments.

Overview

25
25
years of professional experience

Work History

Middletown Police Department

City of Middletown
04.2021 - Current
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked within the Records Department maintaining, filing and redacting Police reports
  • Complied with FOI requests
  • Maintained records and files for Missing persons, stolen guns and stolen cars
  • Processed and issues reports to the Public
  • Worked within Professional Standards and Training maintaining accurate training records for all Police personnel
  • Scheduling and hiring of all Private Duty jobs including working with outside contractors to meet their hiring needs
  • Invoicing for all Private Duty jobs with the use of Quick books
  • Hiring for open Patrol Shifts
  • Filled in for the Payroll coordinator to input all personnel hours to ensure accurate pay
  • Officers schedules and time off requests

Board of Education

City of Middletown
01.2004 - 04.2021
  • Worked for Board of Education in a variety of positions including Special Education, Food Services and Transportation services
  • Achieved success in fast-paced environments by maintaining organization and focus.
  • Showcased adaptability by quickly learning new software and processes.
  • Engaged effectively with team members to foster supportive relationships.
  • Utilized critical thinking skills to analyze problems and determine solutions.
  • Managed scheduling and operational tasks for Special Education services.
  • Maintained accurate records for Special Education students, ensuring compliance.
  • Facilitated preschool program registration and transportation arrangements.
  • Demonstrated strong organizational skills while managing multiple priorities.
  • Within Foodservices, approved free and reduced lunch services for students
  • Conducted verification for eligibility for free and reduced services
  • Worked in cafeteria as a floater
  • Mail courier to collect money and invoices
  • With the transportation department, scheduled bus routes for the District
  • Scheduled buses for the Athletic Department
  • Scheduled field trip buses for all 13 District schools
  • Setup Special transportation for the Special Education office
  • Setup up transportation for homeless students
  • Setup contracts with outside transportation vendors
  • Collected and processed invoices
  • Assisted with the Department yearly budget
  • Review requested bus stop changes

Parking Authority

City of Middletown
02.2003 - 01.2004

Collected parking fees to ensure accurate revenue tracking.

Issued tickets to enforce parking regulations.

Balanced cash register at end of shift for financial accuracy.

Registrar of Vitals Statistics

City of Middletown
07.2000 - 02.2003
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Verified paperwork accuracy and checked for completion prior to processing.

Education

No Degree -

Mercy High School
Middletown, CT

High School Diploma -

Berlin High School
Berlin, CT
06.2000

Skills

  • Positive attitude and teamwork
  • Customer service excellence
  • Problem-solving skills

Timeline

Middletown Police Department

City of Middletown
04.2021 - Current

Board of Education

City of Middletown
01.2004 - 04.2021

Parking Authority

City of Middletown
02.2003 - 01.2004

Registrar of Vitals Statistics

City of Middletown
07.2000 - 02.2003

No Degree -

Mercy High School

High School Diploma -

Berlin High School