MELISSA WEBB
Emergency Medical Technician
Brooklyn,NY
Summary
NYS Certified, Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Spinal Surgical Coordinator
Total Orthopedics & Sports Medicine
Brooklyn , NY
2021.07 - 2022.03
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Coordinated with facilities to set up surgeries for 10 Spinal surgeons
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Surgical Coordinator
New York Community Hospital
Brooklyn , NY
2020.01 - 2021.07
- Optimized schedule and enhanced patient safety by maintaining clean, safe and well-organized examination rooms.
- Prepared over 300 patients per week for examinations and surgeries.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
ER Registration Clerk
New York Community Hospital
Brooklyn , NY
2014.05 - 2020.05
- Registered over 100 patients daily that came into emergency room
- Pre-admitted patients by receiving bookings from physicians; confirming admitting privileges of physicians; interviewing patients; entering patient information to pre-admissions database
- Greeted and received patients to be admitted by conducting personal interviews; entering demographic and insurance information; confirming pre-admission information; obtaining signatures on legal consents and insurance forms
- Demonstrated knowledge of HIPPA Compliance Act & Federal Impala Law
College Counselor
CARA College Bridge
New York , NY
2015.01 - 2015.12
- Provided academic and personal counseling and planning services to diverse student population
- Worked with teachers to develop advisory curriculum of college readiness with goals and activities
- Assisted with admissions process, financial aid process and obstacles that arose.
- Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
Education
Emergency Medical Technology
FDNY EMS Academy
Queens, NY09.2022
Personal Training And Nutrition - Personal Training
International Sports Science Association
Online01.2019
Contact Tracing - Covid-19
Johns Hopkins University
Online 04.2021
High School Diploma -
Gotham Professional Arts Academy
Brooklyn, NY06.2012
Skills
- FDNY Hazardous Material Tactical Training
- Customer service
- Detail-Oriented
- HIPAA Compliance
- EHR/EMR Software
- Epic Systems
- Orthopedic Surgery
Certification
- CPR and AED Certified 2014- Present
- NYS Emergency Medical Technician
Timeline
Spinal Surgical Coordinator
Total Orthopedics & Sports Medicine
2021.07 - 2022.03
Surgical Coordinator
New York Community Hospital
2020.01 - 2021.07
College Counselor
CARA College Bridge
2015.01 - 2015.12
ER Registration Clerk
New York Community Hospital
2014.05 - 2020.05
Emergency Medical Technology
FDNY EMS Academy
Personal Training And Nutrition - Personal Training
International Sports Science Association
Contact Tracing - Covid-19
Johns Hopkins University
High School Diploma -
Gotham Professional Arts Academy
- CPR and AED Certified 2014- Present
- NYS Emergency Medical Technician
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