Melissa Webster
Mesa,AZ
Summary
Hands-on experience working with leadership to cultivate warm, nurturing environments for children. Talented in organizing and leading educational activities and monitoring behavior. Focused on promoting health and development in children. Five years of hands-on experience supervising children in safe, educational learning environment. Communicative and punctual individual versed in organizing fun activities, preparing nutritious meals and developing routines and schedules. Experienced in guiding children along with documenting learning and development.
Overview
12
12
years of professional experience
Work History
Infant Teacher
Tutor Time Learning Center
Queen Creek, AZ
05.2023 - Current
- Organized and maintained a safe, clean, and stimulating learning environment for infants.
- Established positive relationships with families by communicating regularly about their child's progress.
- Observed infants' development and documented milestones using appropriate assessment tools.
- Maintained records of attendance and provided weekly updates to parents regarding their child's activities.
- Assisted with diaper changes and assisted children with toileting needs when necessary.
- Engaged in conversations with infants to encourage language development.
- Participated in team meetings to discuss curriculum plans, student progress, and classroom management strategies.
- Planned age-appropriate activities that encouraged physical, cognitive, social-emotional growth in infants.
- Helped develop gross motor skills through playtime activities such as crawling, walking, running, jumping.
- Sanitized toys, equipment, supplies and surfaces regularly.
- Maintained tidy, clean and safe environments for children.
- Followed safe feeding guidelines and parental requests for breastmilk, formula and solids.
- Helped infants develop communication skills through baby sign language while also promoting positive behaviors and social skills.
- Organized and led activities to promote physical, mental and social development.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Maintained accurate records of children's attendance, progress, and health concerns.
- Encouraged children's curiosity and exploration through interactive learning activities.
- Engaged with children on individual basis to build positive, trusting relationships.
- Read stories to children and taught painting, drawing, and crafts.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
Classroom Support Aide
Head Start Program
San Tan Valley, AZ
07.2022 - 05.2024
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Prepared visual aids, equipment and classroom displays to foster learning.
- Kept max 18 students safe in classroom and outside environments.
- Maintained focused, inclusive and supportive learning environments.
- Offered students personalized educational, behavioral and emotional support.
- Kept track of teaching materials and regularly stocked school supplies.
- Managed daily attendance and reported absences and tardies to head teacher for parental notification.
- Organized and labeled student materials when setting up classrooms.
- Taught daily life skills and behaviors to students to build practical knowledge.
- Distributed pencils, paper, textbooks and workbooks to students.
- Took class attendance and recorded absences.
- Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
Grocery Stocker
JYVE Corporation
, CA
08.2017 - 03.2019
- Assessed floor displays to restock merchandise.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Faced products on shelves and displays to meet company policies.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
Customer Service Associate
PaperSource
Murray, UT
06.2017 - 11.2018
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Educated customers on special pricing opportunities and company offerings.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Troubleshot shortages and overages to support quality control efforts.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Improved customer service wait times to mitigate complaints.
- Performed needs analysis and presented options based on findings to help customers make decisions.
- Consulted with customers regarding needs and addressed concerns.
Daycare Teacher
wunderkind Academy
West Valley City, UT
10.2013 - 04.2015
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Taught children foundational skills in colors, shapes and letters.
- Organized and led activities to promote physical, mental and social development.
- Implemented hands-on, play-based strategies for experiential learning.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Sparked creativity and imagination by helping children discover new things each day.
- Read aloud and played alphabet games to encourage early literacy.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Developed and enforced positive strategies to encourage good behavior.
- Introduced learning activities and imaginative play to teach children to explore.
- Observed behavioral issues to alert parents or guardians.
- Escorted children on outings and trips to promote enrichment and maintain safety.
- Read stories to children and taught painting, drawing and crafts.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
- Observed children to record development.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
- Planned and led games, reading and activities for groups of [Number] children.
- Introduced groups of [Number] toddlers to multisensory activities through music, dance and stories to encourage exploration and spark curiosity.
- Updated rules, safety and behavioral guidelines and disciplinary protocols to clarify and share with [Number]-year-old students.
- Organized diverse learning and play activities for classroom of [Number] students.
- Made healthy, well-balanced breakfasts and lunches for [Number] children.
- Helped children reach [Type] and [Type] milestones.
- Implemented behavior modeling and positive reinforcement into daily routines.
Food Court Employee
Target
Cottonwood Heights, UT
10.2012 - 11.2013
- Served customers during slow and busy hours effectively by prioritizing and communicating.
- Followed store opening and closing procedures as per company guidelines.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Talked pleasantly with customers while taking orders and promoted a positive image for the business.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Provided exceptional service that reflected restaurant standards and core values.
- Counted cash drawer at end of shift and prepared bank deposits.
- Made sure guests were satisfied with meals, taking swift action to correct problems.
- Prepared bills for customers with accuracy and speed, handling payments rapidly to enable increased table turns.
- Counted and balanced register following each shift.
- Brewed coffee and tea, made specialty beverages and kept soda machine working correctly.
- Served food, beverages and desserts to customers according to exact specifications.
- Conversed with customers to build rapport, answer questions and defuse complaints,
- Answered questions about menus, giving guests list of items included in dishes when asked.
- Maintained safe food handling practices to prevent germ spread.
- Reviewed orders against receipts so guests received requested items.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Documented orders in POS terminal, collected payments and made accurate change for cash transactions.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Scrubbed equipment, tables and encounters to meet cleanliness standards.
- Wiped counters and tables to remove dirt and food and maintain clean environment for guests.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
- Directed patrons to restrooms and other amenities within facility.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Education
Some College (No Degree) - General Studies
Utah Valley University
Orem, UTSkills
- Stock rotation requirements
- Merchandise unloading
- Pallet jack usage
- Product labeling abilities
- Able to lift 50 lbs
- Product displays
- Safety methods
- Merchandise stocking
- Product organization
- Inventory replenishment
- Adaptive team player
- Dependable and reliable
- Merchandise restock
- Organizational skills
- Teambuilding
- Active listening
- Reliable and trustworthy
- Multitasking
- Flexible
- Customer service
- Organization
- Work ethic
- People skills
- Basic Math
- Relationship building
- Emergency procedures
- Positive and cheerful
- Piaget and play-based learning techniques
- Socialization techniques
- Proven team leader
- Nutrition
- Story time, arts and crafts
- Training in food handling preparation
- Classroom management
- Utah state regulatory compliance
- Head Start program knowledge
- Active listener
- Creative arts talent
- Supply inventory
- Reliable
- Excellent communication skills
- Punctual
- Employee training
- Exceptional organizational skills
- Infant, toddler and preschool curriculum
- Multi-sensory activities
- Approachable
- First aid training
- Point of Sale proficiency
- Food Preparation
- Supply Ordering
- Upselling strategies
Timeline
Infant Teacher
Tutor Time Learning Center
05.2023 - Current
Classroom Support Aide
Head Start Program
07.2022 - 05.2024
Grocery Stocker
JYVE Corporation
08.2017 - 03.2019
Customer Service Associate
PaperSource
06.2017 - 11.2018
Daycare Teacher
wunderkind Academy
10.2013 - 04.2015
Food Court Employee
Target
10.2012 - 11.2013
Some College (No Degree) - General Studies
Utah Valley University
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