Melissa Weichman
Summary
Capable hairstylist offering 23 years of experience and drive to take on new role with growing salon. Focused on boosting customer numbers by maximizing satisfaction with knowledgeable, efficient service. Successful at building loyal clientele base.
Overview
16
16
years of professional experience
Work History
Senior Hairstylist
Spapointe Salon and Spa
Munster, IN
10.2019 - Current
- Washed, conditioned, cut and styled hair for daily clients and maintain high levels of customer satisfaction.
- Evaluated client hair type, condition and desired outcome to determine ideal services.
- Scheduled appointments for customers using the salon POS program.
- Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care increasing salon revenue.
- Treated customers to extra services such as shampooing and head massage to promote loyalty.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
Hairstylist
The Factory Salon
Cypress, TX
09/2 - 03.2019
- Recommended hair styles that complimented clients’ facial features and coloring.
- Politely answered phone calls and scheduled appointments daily for new and return clients while monitoring sales area and employees.
- Offered clients catalog showcasing hairstyle options so they could decide on cut and color.
- Remained current on various types of hair products in addition to product chemical composition, structure and properties.
- Set up workstation and treatments room with necessary products, equipment and supplies for various services based on inventories and changing daily appointments.
- Mentored new staff to enhance salon development and increase productivity.
- Pre-booked appointments to guarantee repeat business.
- Sanitized workstations and salon equipment to reduce chance of infection.
Self Employed Hairstylist
Bella Coiffure Salon (Self Employed)
Houston, TX
09/0 - 12.2011
- Recommended hair styles that complimented clients’ facial features and coloring.
- Responded to inquiries by phone, email and in person and scheduled appointments daily.
- Monitored client satisfaction to maintain positive ratings.
- Set up workstation and treatments room with necessary products, equipment and supplies for various services based on inventories and changing daily appointments.
- Educated daily guests on proper hair care to sell retail and increase salon revenue.
- Created repeat business by developing long-term relationships with regular customers to increase client base.
- Suggested and sold salon services and retail products to customers.
- Worked a flexible schedule to accommodate salon needs.
- Maintained a calm, professional and fully functional facility at all times.
- Addressed all member concerns with patience.
- Monitored and tracked salon product contracts and deliveries.
- Offered refreshments of ice water and iced tea to all incoming guests.
- Greeted all guests and assisted with requests and special services.
- Organized salon paperwork and office files.
- Meticulously entered client and service information when booking appointments.
Education
0 - Cosmetology
Creative Hairstyling Academy
1999
0 -
Munster High School
Munster, IN1998
Skills
Knowledgeable with Aveda, Davines, and Wella and Joico color lines
23 years licensed Cosmetologist
Completed year and half apprenticeship after cosmetology school
Timeline
Senior Hairstylist
Spapointe Salon and Spa
10.2019 - Current
Hairstylist
The Factory Salon
09/2 - 03.2019
Self Employed Hairstylist
Bella Coiffure Salon (Self Employed)
09/0 - 12.2011
0 - Cosmetology
Creative Hairstyling Academy
0 -
Munster High School