Melissa Weisenburg
Hedgesville
Summary
Experienced with providing compassionate patient care in clinical settings. Utilizes strong communication and technical skills to assist healthcare teams effectively. Knowledge of patient safety protocols and teamwork dynamics ensures high-quality care and support.
Offers strong commitment to providing exceptional patient care. Works well in fast-paced environments managing multiple tasks and providing timely treatments and support. Possesses solid understanding of nursing principles, patient advocacy and evidence-based practices.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Recent graduate with foundational knowledge in Nursing and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
18
18
years of professional experience
Work History
Nurse Extern
Berkeley Medical Center
07.2024 - Current
- Supported daily living activities for patients, ensuring comfort and promoting independence through guidance and assistance.
- Applied infection control techniques by adhering to safety protocols during patient interactions to minimize risk of infection.
- Exhibited strong problem-solving abilities by addressing patient concerns promptly, fostering a supportive environment.
- Assisted registered nurses with patient assessments, gathering relevant health history and vital signs for accurate reporting.
- Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
- Monitored patient vital signs and reported any changes to nursing staff.
- Collaborated with supervising nurses to ensure quality care for all patients on the unit.
- Observed and reported any changes in patient condition to proactively address potential risks.
- Promoted a safe and comfortable environment for patients by adhering to infection control protocols and maintaining cleanliness within the facility.
- Provided compassionate care to patients during difficult times, promoting emotional well-being and recovery.
- Handled specimen collection and prepared for transport to facilitate laboratory testing.
- Effectively managed time and resources to provide optimal patient care during high-volume shifts, ensuring timely provision of necessary interventions.
- Enhanced communication between interdisciplinary teams for better patient outcomes.
- Used evidence-based practices to guide decision-making, resulting in optimal patient outcomes.
- Practiced patient care by taking vital signs and providing wound care for patients.
- Provided emotional support to patients and families, facilitating more comfortable healthcare experience.
- Assisted in wound care for patients, promoting faster healing.
- Streamlined patient admission and discharge processes, reducing wait times and administrative burden.
- Enhanced patient safety by promptly addressing concerns and reporting observations to nursing staff.
- Enhanced patient care quality by assisting nurses with routine checks and monitoring vital signs.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Administrative Assistant
Berkeley Medical Center
01.2022 - 07.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Maintained inventory of office supplies and placed orders.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Office Assistant II
Berkeley-Morgan County Board of Health
03.2019 - 01.2022
- Schedules patients for several clinics
- Aids in coordinating several county programs then reports statistics to state
- Collaborates with drug representatives and several companies on office equipment and supplies
- Responsible for ordering programs and vaccines
- Assists in coordinating the Harm Reduction Program
- Obtains and purchase new products after acquiring approval
- POD leader for the Covid Vaccine clinic, and currently supervising at the POD
- Supervise and manage an employee’s schedule and assignments
- Provides exceptional customer service with the public as well as providers
- Assists with small IT issues as needed
- Maintained contact tracing for Covid
- Maintains confidential office and state records
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Inspector
Key Asset Solutions
04.2017 - 10.2018
- Inspected houses for banks and insurance companies
- Captured interior and exterior photos of homes
- Reported to lenders on properties
- Completed and maintained forms for banks and insurance companies
- Provided homeowners with data from the bank
Customer Service Representative I
State of West Virginia DMV
03.2015 - 04.2017
- Provided excellent customer service via telephone as well as in person
- Provided customers with their written test as well as driving test
- Skilled at receiving and processing proper cash handling
- Collaborated with Charleston to resolve problems in local offices
- Trained co-workers
Supervisor
Super Shoe
10.2014 - 03.2015
- Interacted and communicated effectively with customers and all levels of workers
- Skilled at receiving and processing banking transactions
- Managed staff and schedules
- Maintained store's cleanliness and health and safety measures
- Maintained data base listing
- Handled customer questions, complaints, and issues
Bar Manager
Long Branch Saloon and Grill
06.2011 - 03.2015
- Managed bar for family-owned company
- Ordered food, beverage, and supplies
- Skilled at receiving and processing banking transactions
- Manage staff and schedules
Assistant Manager
Sheetz
06.2007 - 05.2011
- Strong leadership and communication skills
- Skilled at receiving and processing banking transactions
- Provided excellent customer service
- Provided training for new employees
- Handled customer and employee complaints, questions, and issues
- Maintained an overall management style that follows company best practices
Education
General Studies Degree -
Hedgesville High School
Hedgesville, WV01.2001
Associate of Applied Science - Board of Governors
Blue Ridge Community And Tech School
Martinsburg, WV08-2021
Associate of Science - Nursing
Blue Ridge Community And Technical College
Martinsburg, WV05-2025
Skills
- Vital signs monitoring
- Clinical judgment
- Compassionate care
- Feeding assistance
- Electronic charting
- Mobility assistance
- Wound care
- Direct patient care
- Catheter care
- Patient assessment
- Infection control
- Health promotion
- Family education
- Patient needs assessment
- Documentation accuracy
- Personal hygiene management
- Personal support
- Healthcare technology
Additional Information
I have two children and we are very active in sports. I volunteer as Vice-president for Hedgesville High School Football Boosters. I oversee fundraising for my sons travel baseball team.
Timeline
Nurse Extern
Berkeley Medical Center
07.2024 - Current
Administrative Assistant
Berkeley Medical Center
01.2022 - 07.2024
Office Assistant II
Berkeley-Morgan County Board of Health
03.2019 - 01.2022
Inspector
Key Asset Solutions
04.2017 - 10.2018
Customer Service Representative I
State of West Virginia DMV
03.2015 - 04.2017
Supervisor
Super Shoe
10.2014 - 03.2015
Bar Manager
Long Branch Saloon and Grill
06.2011 - 03.2015
Assistant Manager
Sheetz
06.2007 - 05.2011
General Studies Degree -
Hedgesville High School
Associate of Applied Science - Board of Governors
Blue Ridge Community And Tech School
Associate of Science - Nursing
Blue Ridge Community And Technical College
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