Melissa Welch
Jamaica,Queens
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Northwell Health
06.2022 - Current
- Managed scheduling and calendar arrangements
- Developed and maintained filing systems that improved document retrieval speed and accuracy.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Lead Cashier
Footlocker
11.2017 - 03.2022
- Enhanced store presentation by adhering to merchandise flow standards.
- Identified customer needs through dialogue, offering tailored solutions effectively.
- Created an inviting environment by maintaining cleanliness and organization.
- Educated clients about promotions and offers that suited their businesses.
- Delivered exceptional service by executing company initiatives with precision.
- Optimized merchandise display to maximize product visibility and sales.
Sales associate
Kohls
11.2018 - 11.2019
- Enhanced customer loyalty by delivering exceptional and attentive service.
- Maintained appealing merchandise displays to engage customers and boost sales.
- Processed returns, exchanges, and refunds according to established store policies.
- Executed accurate POS transactions, ensuring prompt return of change and receipts.
Education
No Degree - Liberal Arts
Queensborough Community College
Bayside, NY03.2022
Diploma - undefined
High School for Community Leadership
06.2018
Skills
- Administrative support
- Merchandising
- Team building
- Microsoft Outlook
- Retail Management
- Packaging
- Scheduling
- Document scanning
Languages
English - Fluent
Timeline
Administrative Assistant
Northwell Health
06.2022 - Current
Sales associate
Kohls
11.2018 - 11.2019
Lead Cashier
Footlocker
11.2017 - 03.2022
Diploma - undefined
High School for Community Leadership
No Degree - Liberal Arts
Queensborough Community College