Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Weldon

Houston,TX

Summary

Dynamic leader with a proven track record at HEB, enhancing team productivity and customer satisfaction through effective training and management. Skilled in problem-solving and communication, I've driven staff development and performance improvements. My approach blends critical thinking with a friendly attitude, achieving significant organizational goals and fostering a culture of continuous learning and improvement.

Overview

25
25
years of professional experience

Work History

WGM

HEB
01.2023 - Current

Dedicated Part-time Shelf Edge SORM Trainer

HEB Training Team
01.2016 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Collaborated with subject matter experts to create accurate training content.
  • Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
  • Promoted a culture of continuous learning by advocating for professional development opportunities.
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
  • Optimized training delivery schedules, accommodating diverse learning styles and work commitments.
  • Advanced organizational goals through strategic development of training initiatives aligned with company objectives.
  • Promoted culture of continuous improvement by initiating regular training feedback loops.
  • Conducted comprehensive needs assessments for tailored training programs, enhancing employee performance.
  • Engaged with subject matter experts to ensure training content accuracy and relevance.

Shelf Edge Manager

HEB
09.1999 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.

Education

Diploma - General Studies

J.Frank Dobie High School
Houston
06.1996

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Organization and time management
  • Decision-making
  • Problem resolution

Timeline

WGM

HEB
01.2023 - Current

Dedicated Part-time Shelf Edge SORM Trainer

HEB Training Team
01.2016 - Current

Shelf Edge Manager

HEB
09.1999 - Current

Diploma - General Studies

J.Frank Dobie High School

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