Melissa Whaley
100 Colonial Drive, Goose Creek,SC
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Friendly, open, and committed to building a customer base by providing a positive service experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender
The Windjammer
Isle of Palms, SC
02.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties.
- Take turns cooking during weeknight shifts.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Coots Bar And Grill
Edisto Beach, SC
07.2021 - 01.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted servers with specialty drinks orders
- Operated efficiently in high-volume setting
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Set up bar for operation, obtained cash bank and stocked service bar.
Bartender
Smuggler's Rum Shack
Isle of Palms, SC
05.2022 - 10.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted servers with specialty drinks orders
- Operated efficiently in high-volume setting
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Set up bar for operation, obtained cash bank and stocked service bar.
Bartender
Edisto Island Yacht Club
Edisto Beach, SC
04.2022 - 08.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted servers with specialty drinks orders
- Operated efficiently in high-volume setting
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Set up bar for operation, obtained cash bank and stocked service bar.
Server and Bartender
Whaley's
Edisto Beach, SC
02.2017 - 07.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted servers with specialty drinks orders
- Operated efficiently in high-volume setting
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Pressley's Bar And Grill
Edisto Beach, SC
11.2017 - 05.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier and Rental Sales and Contracts
Edisto Island Bike And Outfitters
Edisto Beach, SC
03.2014 - 09.2016
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Executed sales and marketing initiatives to increase revenue for company.
- Implemented rental asset processes and cleanliness standards.
- Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
- Reviewed and executed confidential documents, contracts and disclosures.
Education
Nursing
Trident Technical College
Charleston, SCBachelor of Science - Exercise Science
College of Charleston
Charleston, SC05.2022
Skills
- Experience with Toast, BPA System, Clover and Homebase Systems
- Microsoft Word and Excel Skills
- Book Keeping, Bar Sales Closeout, and Batching Skills
- 6 Years of Serving Food and Beverage Skills
- 3 Years of Bartending Skills
- Team Player with Good Leader and Communication skills
- Bubbly, Upbeat, Outgoing Personality
- Hardworking, Dependable, Perseverant, Flexible, Teachable, and Trustworthy
- Quick and Hands On Learner
- Customer Service Forward
- Doesn’t Back Down From Challenges
- Performs very well under pressure and chaotic situations
- Strong ability to keep customers entertained
- Well Spoken
Affiliations
Who You Whit Benefit — Fishing Tournament and Fundraiser Est. 2021
Worked the first annual Who You Whit Benefit in 2021 and the 2nd in 2022. The Who You Whit Benefit is a Red fishing tournament and fundraiser for mental health and suicide awareness.
Certification
TIPS
BLS CPR
Timeline
Bartender
The Windjammer
02.2023 - Current
Bartender
Smuggler's Rum Shack
05.2022 - 10.2022
Bartender
Edisto Island Yacht Club
04.2022 - 08.2022
Bartender
Coots Bar And Grill
07.2021 - 01.2023
Server
Pressley's Bar And Grill
11.2017 - 05.2018
Server and Bartender
Whaley's
02.2017 - 07.2021
Cashier and Rental Sales and Contracts
Edisto Island Bike And Outfitters
03.2014 - 09.2016
Bachelor of Science - Exercise Science
College of Charleston
Nursing
Trident Technical College