Melissa King
Princess Anne,MD
Summary
Compassionate Med Tech with extensive experience at Palmetto Assisted Living, adept at maintaining HIPAA compliance while delivering exceptional direct patient care. Proven ability to enhance patient interactions and support interdisciplinary teams, leveraging strong assessment skills and a commitment to professional development to improve service delivery and patient outcomes.
Overview
18
18
years of professional experience
Work History
Med Tech
Palmetto Assisted Living
07.2017 - 09.2018
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
Direct Care
Somerset Community Services
11.2016 - 06.2018
- Participated in ongoing professional development opportunities to stay current on best practices in direct care service delivery.
- Provided comfort measures like therapeutic touch or guided relaxation exercises while delivering direct care services.
- Provided personalized coaching to direct care staff, promoting professional growth and improved job performance.
- Contributed to interdisciplinary team meetings by providing valuable insights into individual patient needs based on observations made during direct care provision.
- Carried out direct care based on caregiver, family or individual requirements.
- Participated in ongoing training programs to stay current on best practices in direct care service provision.
Security Officer
University of Maryland Eastern Shore, UMES
08.2006 - 05.2012
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
Program Specialist
Baltimore City Housing Authority
06.2000 - 09.2004
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
- Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
- Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
- Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
Education
General
Washington Sr High
Princess Anne, MD06-1988
Skills
- HIPAA regulations
- Direct patient care
- Patient interaction
Timeline
Med Tech
Palmetto Assisted Living
07.2017 - 09.2018
Direct Care
Somerset Community Services
11.2016 - 06.2018
Security Officer
University of Maryland Eastern Shore, UMES
08.2006 - 05.2012
Program Specialist
Baltimore City Housing Authority
06.2000 - 09.2004
General
Washington Sr High
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