Melissa Wiggins
Onalaska,TX
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Legal Assistant II
Texas Department Of Criminal Justice
04.2020 - Current
- Organized documents to manage paper and electronic filing systems of clients.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
- Revised and finalized letters, briefs, and memos.
- Collaborated with attorneys to develop strategies for each case.
Administrative Assistant
Texas Department Of Criminal Justice
04.2020 - 05.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
Legal Secretary
The Williams Firm, PC
06.2016 - 01.2019
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Organized files for court proceedings.
- Filed documents with courts on behalf of attorney.
- Received and placed telephone calls to clients and prospective clients.
- Scheduled all appointments, appearances and briefings.
- Created, indexed, and maintained client binders.
- Obtained signatures from attorneys for legal documents.
- Scheduled and made appointments for two attorneys.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Created and printed legal documents for attorneys to review.
- Completed data entry of legal documents into electronic filing systems.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Assisted with preparation of trial materials and documents.
- Developed and maintained positive relationships with clients and colleagues.
- Composed contracts, pleadings and motions in accordance with established guidelines.
Deputy Court Clerk
Polk County
09.2011 - 06.2016
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Drafted professional court correspondence to facilitate legal proceedings.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Provided assistance to attorneys and court personnel in courtroom
- Reviewed court documents to process subpoenas, motions and pleadings.
- Contributed to preparation of jury instructions, verdicts and jury forms to support court proceedings.
- Performed routine data entry or document management.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
Pre-k
Livingston Montessori School
06.2010 - 09.2011
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Encouraged children to interact with each other and participate in group activities.
- Organized snack time and nap hours.
- Taught children with creative approaches, methods, and techniques.
- Assessed student performance to evaluate progress and development.
Secretary
Aldine School District
06.2007 - 12.2009
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
Secretary
San Jacinto County
05.2005 - 06.2007
- Answered multi-line phone system and enthusiastically greeted callers.
- Created and updated records and files to maintain document compliance.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
Education
Bachelor of Science - Criminal Justice
Sam Houston State University
Huntsville, TX05.2027
Associates of Paralegal - Paralegal
Angelina College
Lufkin, TX05.2019
Associate of Arts - Psychology
Jacksonville College
Jacksonville, TX05.2010
Skills
- Document Control
- Data Management
- Client Relations
- Organizational Efficiency
- Document Filing
- Administrative Support
- Document Preparation
- Task Prioritization
- Microsoft Office
- Critical Thinking
- Multitasking
- Confidentiality
- Problem Solving
- Work Prioritization
- Good Judgment and Decision Making
- Calendar Management
Timeline
Legal Assistant II
Texas Department Of Criminal Justice
04.2020 - Current
Administrative Assistant
Texas Department Of Criminal Justice
04.2020 - 05.2020
Legal Secretary
The Williams Firm, PC
06.2016 - 01.2019
Deputy Court Clerk
Polk County
09.2011 - 06.2016
Pre-k
Livingston Montessori School
06.2010 - 09.2011
Secretary
Aldine School District
06.2007 - 12.2009
Secretary
San Jacinto County
05.2005 - 06.2007
Bachelor of Science - Criminal Justice
Sam Houston State University
Associates of Paralegal - Paralegal
Angelina College
Associate of Arts - Psychology
Jacksonville College
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