Melissa Williams
Little Rock,AR
Summary
Motivated Shift Leader experienced in fostering team collaboration and achieving operational objectives. Delivered consistent high-quality results through effective training, troubleshooting, and issue resolution. Committed to continuous improvement and developing action plans that enhance productivity and address challenges.
Overview
11
11
years of professional experience
Work History
Daycare Student Worker
Kids place
Little rock, AR
11.2014 - 05.2023
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Provided support and guidance to children in conflict resolution.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Logged information regarding naps, feedings, and any medications administered.
- Assisted in potty training and other daily hygiene activities to support child development.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Liaised with parents and guardians to discuss child progress.
- Monitored children's activities to verify safety and wellbeing.
- Responded to inquiries from parents and guardians.
Shift Leader
Hardee's Restaurant
Benton, AR
06.2013 - 11.2014
- Supervised crew during Hardee's Restaurant shift operations.
- Trained team members on guest service and food preparation.
- Monitored food safety and sanitation standards throughout shift.
Manger
Cooking
North Little Rock, Arkansas
05.2012 - 04.2013
- Managed shift schedules and assigned front counter and drive-thru duties
- Trained team members on service standards, food safety, and kitchen procedures
- Supervised KFC and Taco Bell crew during daily restaurant operations
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Pine Bluff High
Pine Bluff , ARSkills
- Shift management
- Restaurant operations
- Food safety compliance
- Inventory control
- Crew supervision
- Employee training
- Point of sale
- Cash handling
- Customer service
- Team leadership
- Effective communication
- Shift paperwork completion
Work Preference
Work Type
Full TimeLocation Preference
RemoteMinimum Desired Compensation
$2500/hrTimeline
Daycare Student Worker
Kids place
11.2014 - 05.2023
Shift Leader
Hardee's Restaurant
06.2013 - 11.2014
Manger
Cooking
05.2012 - 04.2013
Pine Bluff High