Melissa Winters
Phoenix,AZ
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Aria Dental Implant Center
10.2023 - Current
- Processed 90+ new patient records weekly
- Coordinated patient’s scheduling with the lab and front office
- Demonstrated strong attention to detail, resulting in 15% decrease in administrative/office errors
- Provided support to management, helped bridge the gap in communication between departments
Prequalification Processor/ Specialist
DPR Construction
04.2016 - 10.2021
- Processed subcontractor submissions for completeness and accuracy
- Reviewed, approved and rejected subcontractor safety documentation following OSHA compliance
- Created customized subcontractor questionnaires
- Maintained new vendor setups daily
- -Imported vendors business information into CMiC
- -Administered subcontractor setups in SmartBid and CMiC
- -Oversaw and managed FEIN and entity changes
- -Updated subcontractor changes in SmartBid records and CMiC
- Assist subcontractors with system troubleshooting and questions
Reimbursement Specialist
Preferred Homecare
08.2014 - 04.2016
- Evaluated and updated medical claims and appeals
- Worked effectively with Medicare, Medicaid and commercial insurance to obtain timely and accurate payments
- Provided accurate recording of patient payments, inquiries and complaints
- Ensured exact billing of installation and equipment charges
- Identified, researched and resolved billing discrepancies to maintain system accuracy
- Negotiated and secured authorizations of payment for care providers
Office Manager
Fincomm Systems Inc.
03.2011 - 08.2014
- Accurately managed 100 accounts receivable/ payable weekly
- Compiled monthly budget reports of incoming revenue
- Coordinated conference calls and training seminars
- Designed company emails used for marketing campaigns
- Managed relationships between engineers and clients to establish timely installation
Education
Bachelor of Arts - International Cultural Studies
Brigham Young University-Hawaii
Lai’e, HI12.2010
Skills
- CMiC Construction Software
- SmartBid Net
- Administrative support
- Time management
- Adobe Acrobat
- Microsoft Office 365
- Dentrix
- Customer service
- Data entry
Timeline
Administrative Assistant
Aria Dental Implant Center
10.2023 - Current
Prequalification Processor/ Specialist
DPR Construction
04.2016 - 10.2021
Reimbursement Specialist
Preferred Homecare
08.2014 - 04.2016
Office Manager
Fincomm Systems Inc.
03.2011 - 08.2014
Bachelor of Arts - International Cultural Studies
Brigham Young University-Hawaii
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