Melissa Wocniski
Camp Hill
Summary
Current Laboratory Manager with diverse technical background in environmental science, management, quality control, marketing, production, field work and safety standards. Highly motivated to transfer these skills into an area that utilizes each one.
Overview
30
30
years of professional experience
Work History
Lab Manager/Optician
Weber Vision Care
12.2024 - Current
- Kept laboratory in compliance with applicable guidelines and laws.
- Verify all lab information for patient jobs and edge lenses to the appropriate frames.
- Final inspect all jobs in house and from outside laboratories.
- Maintain optical supplies and perform lab equipment maintenance.
- Assist patients with frame selection, material choices and education, and job entry into the Compulink program.
- Analyze patients insurance information and determine what options work best for their coverage.
- Dispense glasses to patients with the appropriate adjustments and troubleshoot any issues with the eyewear.
Lab Manager/Optician
ARLINGTON OPTICAL
05.2015 - 08.2024
- Set and oversee quality assurance guidelines for laboratory work.
- Design processes to increase efficiency by minimizing breakage and reducing repetitive tasks.
- Keep laboratory in compliance with applicable guidelines and laws.
- Convey technical information in easily understood terms for non-technical individuals.
- Manage operational documents and produce reports detailing activities.
- Keep equipment maintained, facility clean and organized and submitted timely financial reports.
- Oversee patients frame and lens selections, insurance coverage and troubleshooting any issues with eyewear.
- Review and submit insurance claims for purchased eyewear.
- Perform visual fields testing to assist the doctor's staff.
- Maintain inventory and research new products within a budget.
Optician
LEADING EDGE EYECARE
10.2013 - 05.2015
- Ensured overall satisfaction by educating the customer on the best product selections, calculated insurance benefits, and tracked job status.
- Responsible for introducing a new vendor line which had lead to an increase in sales productivity.
- Marketed vendors lines through frame shows to the public.
- Provided inventory control to maximize profitability.
- Controlled the flow of jobs processed by submitting them to the appropriate laboratories, checked the job against ANSI standards, and dispensed them with adjustments to the patient.
- Utilized the companies Officemate system for patient data entry.
- Troubleshooted all adaptation issues with the Doctor to address any modifications to eyewear.
Lab Manager
LENSCRAFTERS
09.1997 - 04.2013
- Spearheaded a production team of 3-7 employees whose work was awarded a nomination to compete in the Lab Olympics with other top labs in the country.
- Consistently produced an average of 98% or better production rate for all years as a manager in a store leveraging over 2.5 million in sales.
- Conducted monthly safety inspections in house and abroad to ensure 100% compliance with OSHA and company standards.
- Provided training and administered testing for technicians to become certified in the inspection process.
- Trained new lab managers and assisted with implementation of lab design and processes.
- Honored with a Certificate of Achievement after constructing a device that enabled a child with one ear to comfortably wear glasses.
- Awarded numerous Certificates of Recognition for producing superior results for Ready When Promised and breakage percentages.
- Administered cGMP's and SOP's in accordance with company requirements.
Microbiology/Chemistry Lab Technician
BECTON DICKINSON
09.1996 - 05.1997
- Performed all Limulus Amebocyte Lysate gel clot testing, formaldehyde testing, water chemistry involving chlorine sulfates, carbon dioxide, ammonia, heavy metals, oxidizable substances, total solids, conductivity.
- Performed bioburden, sterility,bacteriological indicator testing on medical devices.
- Represented my team as Safety Representative.
- Supported an ISO-9000 environment and familiar with the cGMP's and SOP's in a laboratory setting.
Engineering, Scientific, Technical Intern
DEPT. OF HEALTH/DEPT. OF ENVIRONMENTAL PROTECTION
05.1995 - 09.1996
- Conducted bathing place inspections, water sampling/testing, and prepared required documentation in accordance with all state regulations.
- Assisted Department of Health officials on unannounced audits to local resorts and hotels food preparation facilities to monitor quality control standards.
Education
Bachelor of Science - Environmental Science
EAST STROUDSBURG UNIVERSITY
East StroudsburgSkills
- Experienced in production scheduling
- Knowledgeable of quality control standards
- Supply management expertise
- Dedication to product quality
- Knowledge of MSDS and safety compliance regulations
Timeline
Lab Manager/Optician
Weber Vision Care
12.2024 - Current
Lab Manager/Optician
ARLINGTON OPTICAL
05.2015 - 08.2024
Optician
LEADING EDGE EYECARE
10.2013 - 05.2015
Lab Manager
LENSCRAFTERS
09.1997 - 04.2013
Microbiology/Chemistry Lab Technician
BECTON DICKINSON
09.1996 - 05.1997
Engineering, Scientific, Technical Intern
DEPT. OF HEALTH/DEPT. OF ENVIRONMENTAL PROTECTION
05.1995 - 09.1996
Bachelor of Science - Environmental Science
EAST STROUDSBURG UNIVERSITY
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