Melissa Woolard
Alexandria,VA
Summary
Driven and resourceful administrative professional with 5+ years of experience assisting with work of high-level executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
11
11
years of professional experience
Work History
Executive Assistant II
University Of Maryland
College Park, MD
06.2017 - Current
- Screened calls and emails and responded accordingly to support executive correspondence.
- Used advanced software to prepare documents, reports, and presentations.
- Updated and created spreadsheets to support executives and boost team productivity.
- Processed travel expenses and reimbursements for staff in Building & Landscape Services and Operations & Maintenance.
- Prepare and manages OM&U 10 year Facility Renewal program.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Track and maintain fleet records for O&M using GPSI tracker.
- Review and maintain records of Procurement statements for B&LM and O&M staff.
- Act as a liaison within the department for Associate Director, Assistant Director, Managers, and Assistant Managers.
Program Management Specialist
University Of Maryland
College Park, MD
01.2016 - 06.2017
- Processed and allocated expenses for various HR training and activities.
- Prepare and compile disciplinary, medical, and financial reports; identified trends to determine inconsistencies and develop recommendations for improvement of organizational systems.
- Manage the procurement and requisition of Human Resources office/supplies/materials, and other related transactions.
- Serve as the liaison for MD Department of Motor Vehicles.
- Vehicle Flag Program, composing and sending notifications to unit managers ensuring the appropriate disciplinary response is taken.
- Oversee the daily administration and processing of the Medical Certification of Absences Requirement.
Administrative Assistant
University Of Maryland
College Park, MD
09.2013 - 01.2016
- Maintain and organize personnel records
- Handled high volume of calls and transferred them to the appropriate departments.
- Schedule HR trainings for over 800 employees and assist with setting up meetings and grievances.
- Composed and generated reports, flowcharts, spreadsheets, graphs, and slides for meetings and presentations.
- Served as the first point of contact assisting customers or employees by directing them to the correct department.
- Draft and distribute meeting minutes for the monthly safety meetings.
- Maintain several HR staff records, scheduling appointments and trainings.
Temporary Records Assistant
American University
Washington, DC
12.2012 - 06.2013
- Maintain and file student's official academic reports.
- Process all transcript requests
- Use computer records systems for creating and updating student information.
- Perform general mail handling and distribution including sorting, opening, and date stamping.
- Receive and screen background investigators and assist them with receiving transcripts.
- Assign courses to advisors and respond to advisors request to using SharePoint.
Human Resource Internship
AFLAC
Rockville, MD
12.2010 - 05.2012
- Recruited and scheduled interviews with potential employees.
- Created job and internship postings.
- Entered on Excel invoice reports on present insurance accounts.
- Interviewed potential interns for the summer internship.
- Answered phone and performed clerical duties to assist Human Resource department.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Education
Bachelor of Science - Economics
University of Maryland
College Park, MD05.2012
Skills
- Executive Schedule Management
- Travel Arrangement Coordination
- Schedule & calendar planning
- Office administration
- Advance user of Microsoft Office Suite (eg, Word, PowerPoint, Excel)
- Advance user of GSuite and Adobe Acrobat
- Event Planning
- Managing Fleet Vehicles
Volunteer
- UMD Commencement (2017 & 2022)
- Records Assistant at the National Archives (2012)
Timeline
Executive Assistant II
University Of Maryland
06.2017 - Current
Program Management Specialist
University Of Maryland
01.2016 - 06.2017
Administrative Assistant
University Of Maryland
09.2013 - 01.2016
Temporary Records Assistant
American University
12.2012 - 06.2013
Human Resource Internship
AFLAC
12.2010 - 05.2012
Bachelor of Science - Economics
University of Maryland
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