Melissa Worster
Millcreek
Summary
Focused Administrative leader offering several years of superior performance in administrative and leadership roles. Committed to delivering high-quality executive support and coordinating all internal and external operations. Well-versed in managing team performance, coordinating schedules, and implementing process improvements to increase efficiency.
Overview
27
27
years of professional experience
Work History
Finance Assistant
Abundant Dental
Murray
12.2024 - Current
- Processed invoices and managed accounts payable for the dental office.
- Assisted in maintaining accurate financial records and ledgers.
- Coordinated payroll processing and employee expense reimbursements.
Administrative Coordinator/Service Manager
Sprouts Farmers Market
Millcreek
01.2008 - Current
- Assist in the day-to-day operations of the store, including answering phones, Managing schedules, verifying tills, managing and verifying deposits, safe balances
- Balancing the daily books to the deposit totals for treasury
- Verifying and managing Payroll daily
- Managing office supplies, vendor relations and other general administrative duties
- Prepare reports and spreadsheets using Excel, ensuring data accuracy and timely distribution to management
- Post job requisitions, set interviews, process all new hires and I9's to system and train all new employees
- Process internal transfers and job/pay changes
- Partner with Human Resources on team building and conflict resolution.
- Stay up to date on company procedures, policies, and benefits to keep employees informed.
- Supporting a positive and engaging work environment while adhering to all safety, health, and compliance regulations.
- Prepare and execute team member appreciation events every quarter.
- Facilitate career development conversations and promotions.
- Listen to and resolve customer complaints.
- Consistently drive customer satisfaction.
- Cash handling.
- Lead the front-end operations.
- Celebrate the store's success and identify/address opportunities for improvement.
- Organized and maintained filing systems for sensitive documents.
- Prepared detailed reports and presentations for executive staff.
- Answered phones and routed calls to appropriate personnel.
Purchasing Manager
Danny's Family Companies
12.2007 - 06.2008
- Prepared work orders for all ten (10) company locations on a daily basis
- Responsible for maintenance of inventory levels and all ordering with vendors
- Handled +50 daily inquiries from customers, manufacturers, and distributors
- Provided technical information, order status, and product availability
- Successfully responded to customer complaints resulting in repeat business
- Trained all temporary and permanent personnel, including new managers, on special order processing
- Co-developed special-order process; launched mechanization of order processing
Bookkeeper / Accounts Payable
Danny's Family Companies
08.1998 - 06.2007
- General Ledger
- Applying invoices/coding to accounts/weekly check runs/year end 1099's/filing/Phones
Education
High School -
Thunderbird High School
Phoenix, ArizonaSkills
- Proficient in Microsoft Excel
- Proficient in Microsoft Word
- Excellent Communication
- Problem-Solving Skills
- Leadership
- Strong Organizational Abilities
- Multitasking Abilities
- Experience with MAS200
- Experience with QuickBooks
- Experience with Microsoft Edge
- Experience with Accounts Payable
- Experience with Accounts Receivable Process
- Customer Service
- Payroll
- I9's
- Benefit Enrollment
- ICIMS
- Workday
Timeline
Finance Assistant
Abundant Dental
12.2024 - Current
Administrative Coordinator/Service Manager
Sprouts Farmers Market
01.2008 - Current
Purchasing Manager
Danny's Family Companies
12.2007 - 06.2008
Bookkeeper / Accounts Payable
Danny's Family Companies
08.1998 - 06.2007
High School -
Thunderbird High School