Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Patient Care Secretary
Vitas Hospice
09.2019 - 02.2021
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Kept information confidential and followed HIPAA guidelines to maintain patient trust.
Organized paperwork such as charts and reports for office and patient needs.
Maintained current and accurate medical records for patients.
Registered new patients in electronic medical records prior to appointment scheduling.
Medication Aide
Sunny Hills Assisted Living
06.2018 - 05.2019
Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
CNA
Lake Placid Health And Rehab
05.2016 - 01.2019
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.