Overview
Work History
Education
Skills
Timeline
Generic

Melissa Wright

Davenport,FL

Overview

8
8
years of professional experience

Work History

HHA/CNA

ESRA HOME CARE
04.2021 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Patient Care Secretary

Vitas Hospice
09.2019 - 02.2021
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for patients.
  • Registered new patients in electronic medical records prior to appointment scheduling.

Medication Aide

Sunny Hills Assisted Living
06.2018 - 05.2019
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

CNA

Lake Placid Health And Rehab
05.2016 - 01.2019
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Education

High School Diploma -

Merl Grove High School
Kingston Jamaica
06.2003

Diploma - Information Technology

Caribbean Institute of Business
Jamaica
05.2004

Skills

  • Care Plan Assessment
  • Medication Organization
  • Medication Administration
  • Progress Documentation
  • Patient Transportation
  • Meal Preparation
  • Client Documentation
  • Schedule Management
  • Recording Vital Signs
  • First Aid and Safety
  • Light Housekeeping
  • State Regulations Knowledge
  • Patient Care
  • State Driver's License

Timeline

HHA/CNA

ESRA HOME CARE
04.2021 - Current

Patient Care Secretary

Vitas Hospice
09.2019 - 02.2021

Medication Aide

Sunny Hills Assisted Living
06.2018 - 05.2019

CNA

Lake Placid Health And Rehab
05.2016 - 01.2019

High School Diploma -

Merl Grove High School

Diploma - Information Technology

Caribbean Institute of Business
Melissa Wright