I possess strong communication skills, both written and verbal, and am fluent in Spanish and English, which allows me to effectively interact with diverse groups of people. I am highly organized, capable of managing multiple tasks simultaneously while maintaining attention to detail. I am adaptable, thriving in fast-paced environments and adjusting quickly to new challenges. I am goal-driven, consistently working toward achieving set objectives and meeting deadlines. My work ethic is based on being reliable, punctual, and committed to providing high-quality service. I take pride in upholding honesty and integrity in all aspects of my work.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Tech II
Pottawattamie County Public Health
06.2021 - Current
Grant Management:
Organize and submit documentation for multiple grants, including the Immunization, ITS, Tobacco, Wise Guys, Preparedness and Emergency Response, Family Planning, and Local Public Health Grants.
Review grant contracts to determine fund allocation (federal vs.).
State, ensuring compliance with funding regulations and requirements.
Document and process billing submissions from subcontractors (e.g., Firefly, WIC, and Heartland Family Services) into Iowa Grants, ensuring proper reimbursement documentation.
Leverage advanced proficiency in Iowa Grants software to ensure timely and accurate grant-related financial documentation.
Consistently meet financial document deadlines, ensuring the timely submission and accuracy of all grant-related financial reports.
Post agendas for Board of Health meetings in compliance with established policies and timelines.
Medical Billing:
Perform detailed medical billing for family planning services, flu shots, and other health-related services, ensuring all codes are accurate and compliant with billing regulations.
Submit and track insurance claims, working directly with insurance providers to ensure timely payment and resolution of any billing issues.
Conduct patient billing inquiries, review accounts, and clarify discrepancies to maintain accurate financial records.
Ensure compliance with federal and state billing regulations, including HIPAA guidelines, to safeguard patient privacy, and ensure accurate reimbursement.
Maintain up-to-date knowledge of billing codes, insurance requirements, and industry changes to ensure all billing practices are compliant and optimized.
Additional Responsibilities:
Foster positive working relationships with the public, vendors, contractors, employees, and county officials to ensure effective communication and collaboration.
Disease Investigator
Pottawattamie County Public Health
05.2020 - 07.2021
Provided guidance and preventive measures regarding COVID-19.
Investigated COVID-19 reports in compliance with the Iowa Department of Public Health and Pottawattamie County Public Health policies.
Offered accurate guidance on quarantine, isolation, and referrals for testing.
Assisted with mass vaccination clinics and mobile vaccination operations.
Proficient with the Immunization Registry Information System (IRIS).
Worked independently and collaboratively in a team environment.
Excellent communication skills in both English and Spanish, assisting diverse age groups and populations.
Provided Spanish translation assistance to co-workers as needed.
Education
Secondary Diploma -
Abraham Lincoln High School
Council Bluffs, IA
05.2019
Some College (No Degree) -
Iowa Western Community College
Council Bluffs, IA
Certification
HIPAA Compliance, 12/01/24
AAPC Certificate of Completion, CPB Medical Billing Course, 10/01/24
CPR, First Aid, Adult, Child & Infant, and AED Certified, National Safety Council (NSC), 06/01/23, 06/30/25
Microsoft Excel for Office 365, Part 1 & 2, 04/01/22
Grant Writing, Reporting, and Management, 04/01/22
Notary Public, 12/01/21, 12/31/24
Board of Health Certificate of Appreciation (Covid-19), 2020
Detention Officer/Jail Training Officer at Pottawattamie County Sheriff OfficeDetention Officer/Jail Training Officer at Pottawattamie County Sheriff Office