Summary
Overview
Work History
Education
Certification
Timeline
Generic

Melissa Wyant

Crescent,IA

Summary

I possess strong communication skills, both written and verbal, and am fluent in Spanish and English, which allows me to effectively interact with diverse groups of people. I am highly organized, capable of managing multiple tasks simultaneously while maintaining attention to detail. I am adaptable, thriving in fast-paced environments and adjusting quickly to new challenges. I am goal-driven, consistently working toward achieving set objectives and meeting deadlines. My work ethic is based on being reliable, punctual, and committed to providing high-quality service. I take pride in upholding honesty and integrity in all aspects of my work.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Office Tech II

Pottawattamie County Public Health
06.2021 - Current

Grant Management:

  • Organize and submit documentation for multiple grants, including the Immunization, ITS, Tobacco, Wise Guys, Preparedness and Emergency Response, Family Planning, and Local Public Health Grants.
  • Review grant contracts to determine fund allocation (federal vs.).
  • State, ensuring compliance with funding regulations and requirements.
  • Document and process billing submissions from subcontractors (e.g., Firefly, WIC, and Heartland Family Services) into Iowa Grants, ensuring proper reimbursement documentation.
  • Leverage advanced proficiency in Iowa Grants software to ensure timely and accurate grant-related financial documentation.
  • Consistently meet financial document deadlines, ensuring the timely submission and accuracy of all grant-related financial reports.
  • Post agendas for Board of Health meetings in compliance with established policies and timelines.

Medical Billing:

  • Perform detailed medical billing for family planning services, flu shots, and other health-related services, ensuring all codes are accurate and compliant with billing regulations.
  • Submit and track insurance claims, working directly with insurance providers to ensure timely payment and resolution of any billing issues.
  • Conduct patient billing inquiries, review accounts, and clarify discrepancies to maintain accurate financial records.
  • Ensure compliance with federal and state billing regulations, including HIPAA guidelines, to safeguard patient privacy, and ensure accurate reimbursement.
  • Maintain up-to-date knowledge of billing codes, insurance requirements, and industry changes to ensure all billing practices are compliant and optimized.

Additional Responsibilities:

  • Foster positive working relationships with the public, vendors, contractors, employees, and county officials to ensure effective communication and collaboration.

Disease Investigator

Pottawattamie County Public Health
05.2020 - 07.2021
  • Provided guidance and preventive measures regarding COVID-19.
  • Investigated COVID-19 reports in compliance with the Iowa Department of Public Health and Pottawattamie County Public Health policies.
  • Offered accurate guidance on quarantine, isolation, and referrals for testing.
  • Assisted with mass vaccination clinics and mobile vaccination operations.
  • Proficient with the Immunization Registry Information System (IRIS).
  • Worked independently and collaboratively in a team environment.
  • Excellent communication skills in both English and Spanish, assisting diverse age groups and populations.
  • Provided Spanish translation assistance to co-workers as needed.

Education

Secondary Diploma -

Abraham Lincoln High School
Council Bluffs, IA
05.2019

Some College (No Degree) -

Iowa Western Community College
Council Bluffs, IA

Certification

  • HIPAA Compliance, 12/01/24
  • AAPC Certificate of Completion, CPB Medical Billing Course, 10/01/24
  • CPR, First Aid, Adult, Child & Infant, and AED Certified, National Safety Council (NSC), 06/01/23, 06/30/25
  • Microsoft Excel for Office 365, Part 1 & 2, 04/01/22
  • Grant Writing, Reporting, and Management, 04/01/22
  • Notary Public, 12/01/21, 12/31/24
  • Board of Health Certificate of Appreciation (Covid-19), 2020

Timeline

Office Tech II

Pottawattamie County Public Health
06.2021 - Current

Disease Investigator

Pottawattamie County Public Health
05.2020 - 07.2021

Secondary Diploma -

Abraham Lincoln High School

Some College (No Degree) -

Iowa Western Community College
Melissa Wyant