Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Melissa Yancey

Melbourne,FL

Summary

Professional Bartender with extensive knowledge of spirits and intuitive ability to engage customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.

Overview

15
15
years of professional experience

Work History

Bartender

Cheers 2U
Melbourne, FL
07.2012 - 03.2020
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.

Bartender

Duffers Sports Bar
Melbourne, FL
04.2009 - 07.2011
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.

Server

IHOP Restaurants LLC
Palm Bay, FL
05.2007 - 04.2009
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.

Server

Meg OMalleys Restaurant & Irish Pub
Melbourne, FL
02.2005 - 04.2007
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Education

High School Diploma -

Melbourne Senior High School
Melbourne, FL
05.2005

Skills

  • Daily specials memorization
  • Bill computation
  • Sales expertise
  • Beverage preparation
  • Changing beer kegs
  • Responsible alcohol service
  • Food preparation and safety
  • Payment collection
  • Drawer management
  • ServSafe certified

Timeline

Bartender

Cheers 2U
07.2012 - 03.2020

Bartender

Duffers Sports Bar
04.2009 - 07.2011

Server

IHOP Restaurants LLC
05.2007 - 04.2009

Server

Meg OMalleys Restaurant & Irish Pub
02.2005 - 04.2007

High School Diploma -

Melbourne Senior High School

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Melissa Yancey