Melissa Yesko

· Cultivated a positive work environment that stimulated collaboration, sparked innovation, and promoted continuous improvement among team members.

· Revamped service processes to boost efficiency and enhance customer experiences.

· Effectively managed high-volume workloads, prioritizing tasks to guarantee timely completion and superior results.

· Mentored new team members, disseminating best practices and maintaining consistent service standards across the department.

· Forged strong relationships with internal customers.

· Supported sales teams by loading stock codes to ensure accurate customer pricing.

· Collaborated closely with engineering and planning teams to guarantee accurate design loading in our MRP system.

· Created and updated work orders in the A2 planner, prioritizing tasks to ensure accurate and timely product builds.

• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
• Increased revenue by optimizing pricing strategies, offering seasonal specials, and upselling premium products.
• Evaluated sales data to identify patterns, informing future marketing strategies and promotional efforts that targeted specific customer groups.
• Reduced staff turnover by fostering a positive work environment and providing ongoing training and development opportunities.
• Created engaging events such as themed nights or tastings to attract new clientele and foster customer loyalty.
• Boosted sales through strategic promotions, effective inventory management, and targeted marketing efforts.
• Ensured compliance with all health and safety regulations by maintaining a clean workspace and enforcing strict sanitation practices.
• Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
• Strengthened team performance with regular coaching sessions, performance evaluations, and constructive feedback.
• Cultivated a strong social media presence for the establishment by regularly posting updates on events, promotions, and featured menu items.
• Developed productive relationships with vendors to secure competitive pricing on high-quality products.