MELISSA ZARING
Lafayette,IN
Summary
Meticulous office professional. Capable of (1) applying organization and communication skills, (2) maintaining detailed records, (3) picking up new technical skills quickly, (4) adeptly using Excel, Word, PowerPoint and the Internet, and (5) communicating sensitive information with tact. Core competencies: Medical Billing: Proficient in out-patient coding, completing CMS-1450 and CMS-1500 forms and using the CPT & ICD-10-CM coding manuals to file claims to insurance companies, Medicare, Medicaid and TRICARE, Medical Terminology Technology: Skilled in using MedLook medical billing software, Emdeon, IMB and EIntake Software, Windows 10, iOS Monterey, Microsoft Office, Quicken 2018 and Peachtree Accounting Skills: cashier, customer service, filing, hiring/training, interviewing, sales presentation, postal training/experience, management, computer utilization, data entry, typing, receiving and receptionist
Overview
21
21
years of professional experience
Work History
Tax Preparer
Jackson Hewitt Tax Service
Frankfort, IN
01.2015 - Current
- General Filing
- Basic office duties
- Prepared individual and business tax returns accurately and efficiently.
- Assisted clients in gathering necessary documentation for tax filing.
- Managed client appointments and maintained organized records efficiently.
Billing Clerical Support
Rotech Healthcare Inc.
Lafayette, IN
05.2017 - 06.2017
- Entered and processed claims for secondary Medicaid
Secretary and Volunteer
Clinton Prairie Music Boosters
Frankfort, IN
04.2004 - 03.2014
- Take meeting minutes
- Organize and chair large events
- Data base for calendar project
- Sales
Customer Service Representative
Ryla Teleservices
Lafayette, IN
10.2010 - 11.2010
- Inbound customer service calls for Verizon wireless (in training for)
- Troubleshooting
Customer Service Agent
Farmers Insurance
Frankfort, IN
08.2008 - 09.2008
- Insurance quotes
- Receive policy payments
- Basic office duties
- Assisted customers with policy inquiries and claims processing.
Education
Certificate - Medical Billing and Coding Course
U.S. Career Institute
Fort Collins, CO11-2013
Graduate - Personal Computer Specialist
International Correspondence School
Scranton, PA03-1998
Student - Accounting
International Correspondence School
Scranton, PASkills
- Cash handling
- Customer service
- Administrative filing
- Staff hiring and training
- Interviewing skills
- Sales presentations
- Postal services experience
- Team management
- Computer proficiency
- Data entry
- Typing skills
- Inventory receiving
- Reception duties
References
These will be furnished upon request.
Core Competencies
Proficient in out-patient coding, completing CMS-1450 and CMS-1500 forms and using the CPT & ICD-10-CM coding manuals to file claims to insurance companies, Medicare, Medicaid and TRICARE, Medical Terminology, Skilled in using MedLook medical billing software, Emdeon, IMB and EIntake Software, Windows 10, iOS Monterey, Microsoft Office, Quicken 2018 and Peachtree Accounting, cashier, customer service, filing, hiring/training, interviewing, sales presentation, postal training/experience, management, computer utilization, data entry, typing, receiving, receptionist
Target
MEDICAL CLAIMS & BILLING
Timeline
Billing Clerical Support
Rotech Healthcare Inc.
05.2017 - 06.2017
Tax Preparer
Jackson Hewitt Tax Service
01.2015 - Current
Customer Service Representative
Ryla Teleservices
10.2010 - 11.2010
Customer Service Agent
Farmers Insurance
08.2008 - 09.2008
Secretary and Volunteer
Clinton Prairie Music Boosters
04.2004 - 03.2014
Certificate - Medical Billing and Coding Course
U.S. Career Institute
Graduate - Personal Computer Specialist
International Correspondence School
Student - Accounting
International Correspondence School