MELISSA ZELLE
Saint Paul,MN
Summary
Dynamic LADC with proven expertise at Breakthrough Wellness Center, specializing in personalized treatment plans and crisis intervention. Demonstrates sound judgment and compassion while effectively managing client care and clinical documentation. Skilled in session facilitation and case management, ensuring clients achieve their recovery goals through tailored support and comprehensive aftercare planning.
Overview
14
14
years of professional experience
Work History
LADC
Breakthrough Wellness Center
Little Canada, MN
08.2024 - Current
- Developed personalized treatment plans to address client needs and goals.
- Collaborated with healthcare professionals to coordinate client care and support services.
- Maintained accurate client records and progress notes in compliance with regulations.
- Monitored client progress and adjusted treatment approaches as necessary.
- Provided crisis intervention services when needed.
- Ensured that all clinical documentation met state regulations and standards of practice.
- Facilitated psycho-educational groups on topics such as relapse prevention, anger management, and communication skills.
- Developed aftercare plans for clients transitioning out of treatment programs.
- Supported and counseled clients with drug and alcohol addiction.
Alcohol and Drug Counselor
Meridian Behavior Health
12.2018 - 05.2023
- Assessed and supported over 64 clients daily facing addiction and relationship challenges.
- Developed comprehensive discharge plans, including necessary documentation and resource recommendations.
- Delivered counseling services for clients experiencing drug and alcohol abuse issues.
- Utilized expertise in treatment modalities to tailor individualized options for clients.
- Demonstrated knowledge in addiction, mental health, eating disorders, and complex conditions.
Certified Nursing Assistant
LYNGBLOMSTEN HEALTH CARE CENTER
11.2011 - 05.2012
- Worked independently and as part of team to achieve quality patient care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs of over 20 residents per day, including patients diagnosed with dementia and Alzheimer's.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs including activities of daily living,
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls
Sales Associate
SUPER AMERICA
01.2011 - 05.2011
- Worked independently and as part of team to achieve quality customer satisfaction.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
Education
Bachelor of Science - Alcohol & Drug Counseling
Metropolitan State University
Saint Paul, MN12.2022
A.S degree - Addiction Counseling
Century College
White Bear Lake, MN08.2018
Skills
- Sound judgment
- Goal orientation
- Session facilitation
- Responsibility
- Compassion and learning
- Time management
- Chart maintenance
- Treatment objective definition
- Case management
- Clinical documentation
Timeline
LADC
Breakthrough Wellness Center
08.2024 - Current
Alcohol and Drug Counselor
Meridian Behavior Health
12.2018 - 05.2023
Certified Nursing Assistant
LYNGBLOMSTEN HEALTH CARE CENTER
11.2011 - 05.2012
Sales Associate
SUPER AMERICA
01.2011 - 05.2011
Bachelor of Science - Alcohol & Drug Counseling
Metropolitan State University
A.S degree - Addiction Counseling
Century College
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