Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Melissa Zerr

LAKEPOOINT
WICHITA,KS
1
Language
6
years of professional experience

Dedicated Certified Nursing Assistant with expertise in patient care and HIPAA compliance. Committed to enhancing patient comfort and well-being through effective communication and empathy.

Work History

Certified Nursing Assistant

1 Year 7 Months
LAKEPOOINT | 03.2025 - Current
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.

Certified Nursing Assistant

7 Months
All Saints Home Care | 02.2025 - 09.2025
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

Certified Nursing Assistant

2 Years 8 Months
Brightstar Healthcare | 01.2023 - 09.2025
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Certified Nursing Assistant

2 Years 7 Months
ST. JOE CONGRESSIONAL | 02.2021 - 09.2023
  • Assisted patients with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained cleanliness of patient environments to promote safety and health standards.
  • Collaborated with healthcare team to develop individualized care plans for patients.
  • Educated patients and families on health management and post-discharge procedures.
  • Documented patient progress accurately in electronic health records, enhancing communication among staff.
  • Trained new staff on best practices in patient care and facility protocols.
  • Implemented infection control measures, contributing to improved patient outcomes and safety compliance.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.

Education

Associate of Science - Science

BCCC | El Dorado, KS | 08-1990

CNA - Social Sciences

PSU | Pittsburg, KS | 08-1989

ROTC

CNA

CMA

Skills

Patient care
HIPAA compliance
Reliable team player
Direct patient care

Languages

French
Limited Working

Timeline

Certified Nursing Assistant

LAKEPOOINT
03.2025 - CurrentRead More

Certified Nursing Assistant

All Saints Home Care
02.2025 - 09.2025Read More

Certified Nursing Assistant

Brightstar Healthcare
01.2023 - 09.2025Read More

Certified Nursing Assistant

ST. JOE CONGRESSIONAL
02.2021 - 09.2023Read More

BCCC

Associate of Science from Science
Read More

PSU

CNA from Social Sciences
Read More
Melissa Zerr