Melissa A. Jones
Sheffield Lake,OH
Summary
Dynamic Company Trainer from First Federal Savings of Lorain, adept in material design and e-learning content development. Excelled in enhancing employee performance through strategic training programs, boosting productivity, and ensuring compliance. Skilled in collaboration and onboarding, with a proven track record of improving training effectiveness by integrating innovative learning management systems.
Overview
27
27
years of professional experience
Work History
Company Trainer
First Federal Savings of Lorain
01.1998 - Current
- Facilitate classroom training for new and existing employees, including department heads and senior management.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Collaborated with department heads to align training initiatives with strategic business objectives.
- Developed custom e-learning modules to supplement in-person training sessions and increase accessibility for remote employees.
- Boosted company productivity by identifying skills gaps and providing targeted training solutions.
- Evaluated training effectiveness using surveys, assessments, and direct observation to ensure continuous improvement of content delivery methods.
- Maintained accurate records of employee certifications, licenses, or other required credentials to ensure compliance with industry regulations or internal policies.
- Streamlined onboarding process by creating and delivering engaging orientation sessions for new hires.
- Developed effective training manuals, modules and teaching aids.
Education
Certificate of Technical Studies - Business Management/HR
Lorain County Community College
Elyria, OHSkills
- Material Design including E-learning content
- Classroom facilitations including new employee training
- Onboarding process
- Learning Management Systems
- Teamwork and Collaboration with leadership
- Human Resources
- Compliance and Regulations
Timeline
Company Trainer
First Federal Savings of Lorain
01.1998 - Current
Certificate of Technical Studies - Business Management/HR
Lorain County Community College