Melissa Ann Razal

2023 to Present: Kaiser Permanente Riverside Head and Neck Surgery Clinic Message Management RN

• Assist providers with message management and email replies
• RN triage via telephone and advice nursing.
• Appointment booking with Head and Neck Surgery Clinic
• Assist patients with maneuvering care between departments within the Kaiser organization as well as outside of Kaiser
• Assist patients and providers with ordering DME supplies related to patient's ongoing care at the Head and Neck Surgery Clinic
• Making staff schedules and RN triage in clinic setting

2005-2023: Kaiser Permanente Riverside Adult Critical Care Unit

• Provided total care to patients with various critical care diagnoses such as respiratory failure, sepsis, multi organ failure, GIB, acute postoperative care, ventilator dependent, and complex wounds
• worked all through the COVID 19 pandemic caring for the sickest patients in an ICU setting

2001-2025: Riverside Count Regional Medical Center (now University Health System)

• Completed New Grad RN Adult Critical Care Training Program
• Provided total care for patients with various diagnoses including trauma, neuro trauma, sepsis, complex wounds, ventilator dependent, acute postoperative care, and multi organ failure