Melissa (Annie) Swift

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Handled transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Successfully maintained a large retail territory in Orange County, completing all types of merchandising activities. Including, but not limited to:

Installs & Restalls (sets and builds).

New item cut-ins.

Signage Placement.

Out of stock reports, inventories, returns, and audits.

Customer support, and fluid communication with management.

My husband and I covered a vast & ever changing territory in California as sub contractors providing Energy Management Services (EMS) for CVS Pharmacy, as they grew on the West Coast.

We spent many years in a pharmacy driven business, working with different employees & management on both the sales floor, and in the pharmacy itself.

Please feel free to ask more about this rich experience!

I worked in various departments, as both a Sales Associate, and Department Manager during my years with The Home Depot. Flexible in my abilities, and eagerness to learn, I moved through the store in several different capacities. Customer Service was always a focus, and strength.