Melissa Block
24066 NW 187th Ave High Springs,FL
Summary
Delivered crucial support in organizing events and streamlining processes to enhance operational efficiency. Demonstrated proficiency in communication and problem-solving to improve team collaboration and project outcomes.
Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Coordinator-Revenue-Administrative Assistant
UF Health Hospital and Clinics
02.2007 - Current
- Scheduled surgical procedures and appointments
- Obtain Pre-Authorization
- Collected payments from patients seamlessly.
- Ordered supplies essential for procedures.
- Double-checked procedure codes meticulously.
- Responded to patient inquiries in a timely manner.
- Managed physician communications including emails calendars and MyChart messages.
- Updated physician schedules consistently for effective planning.
- Ensured adherence to HIPAA regulations safeguarding patient data.
- Tackled denials and appeals proactively.
- Skilled in using EPIC, Excel, Word, Edge, PowerPoint software tools.
- Secured required documentation promptly for procedural and office needs
- Addressed escalated calls with satisfactory resolutions for all parties involved, Facilitated communication between patients, insurance companies, and medical teams effectively.
- Facilitated communication between patients, insurance companies, and medical teams effectively.
- Provided exceptional support during peak call volumes while maintaining professionalism under stress.
- Supervised cash drawers across multiple checkouts ensuring balanced supply.
- Completed bi-weekly payroll for employees.
Education
GED - All
Newberry High School
Newberry, FLCoding, Medical Coding and Billing
Rasmussen University
Ocala, FL12.2025
Administrative Assistant Certificate - undefined
Rasmussen University
Ocala, FL12.2025
Skills
- Medical hospital and office experience
- Medical terminology proficiency
- Computer proficiency
- Copay collections
- EMR-EHR
- Scheduling calendar management
- Microsoft office, Edge, Spread sheet and Excel
- Phone and email etiquette
- Staff training
- Schedule procedures and appointments
- Insurance pre-certification and verification, Appeals Claims and Denials
- Payroll
- Data entry
- Medical billing and coding
- Documentation and record keeping
- Handling complaints
Certification
- Certified Notary
- Licensed CPR and BLS
Timeline
Coordinator-Revenue-Administrative Assistant
UF Health Hospital and Clinics
02.2007 - Current
Coding, Medical Coding and Billing
Rasmussen University
Administrative Assistant Certificate - undefined
Rasmussen University
GED - All
Newberry High School
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