Melissa Dawn Kittinger
Pulaski,VA
Summary
I am a dedicated individual and when I take on a job, I am dedicated to doing the best job possible for my employer and for my co-workers. I believe in being involved in work as much as you can to help ensure that the company thrives. If I notice that something is wrong I won't stop till I get things back on track. I am a fast learner and I am a good trainer of new employees if they are in need of training. I have some things from my past that are less than pleasant and so I share them openly in hopes that someone will give me a second chance. I am a convicted felon who made mistakes that I would give anything to take back. Drinking ruined my life and it wasn't the answer that I needed but I had to learn the hard way. I have made it my life goal to love, support, and to lift up people for the rest of my life. I am not that person anymore, I have been sober now for six years and I am willing to share my experiences to other with the hopes that it might help them to not make the same mistakes that I did. My mistakes cost me more than money, friends, and my reputation. I would love to be employed at NRCC and I pray that you will give me a chance.
Thank You so very much,
Melissa D. Kittinger
Overview
18
18
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Work-Study for Radford University
Radford University Heath Hall
Radford, VA
08.2024 - 09.2024
- I am dependable and I take great responsibility for my job, and I do my best to make sure that I do my part.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- I have excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Work-Study for New River Community College
Eric Snow Dublin, VA
New River Community College Dublin, VA 24301
01.2024 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- I am Skilled at working independently and if needed I can collaborate in a team environment.
- Proven ability to learn quickly and adapt to new situations and I'm capable of physical labor too.
- I am capable of being given instructions and being able to carry out the job to the highest of standards.
- I also assisted processor Snow with making online textbooks for some of his classes.
- I also rearranged the forensic Science Lab and I also did inventory of the entire lab.
- I also assisted in the CSI summer camp that the college provides for the kids that teaches them forensic science.
Corona Candles Machine Operator
Corona Candles Dublin, VA
3994 Pepperell Way, Dublin VA 24084
10.2018 - 07.2019
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- At the start of every shift the machines would have to be inspected and set up and adjusted. Also I checked equipment and properly configured the machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- I trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- I calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- My team and I upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Home Healthcare Provider
Mr. Bill Yates Radford, VA
Radford, VA
10.2016 - 09.2017
- Assisted patients with daily living activities, promoting independence and preserving dignity.
- Enhanced patient comfort by providing compassionate and attentive care.
- Completed household management tasks for clients within private home settings.
- I assisted Mr. Bill with handling daily chores and errands by transporting him to appointments, cleaning personal spaces, and purchasing supplies.
- I also assisted Mr. Bill with taking his medicine and checking his vitals three times a day to ensure that he was okay.
Private Childcare Provider
I Was Self Employed
Willow Woods Apartments Radford, VA 24301
01.2014 - 01.2016
- Facilitated intellectual growth through age-appropriate educational activities, including reading, writing, and arts and crafts.
- Developed strong relationships with parents to establish trust, open communication lines, and support their parenting goals.
- Transported children to and from different activities safely.
- Promoted healthy eating habits by preparing nutritious meals and snacks for children in accordance with dietary guidelines.
- I took in-service training to make sure that I was up to standard by licensing to ensure the safety and growth of those sweet babies.
- We would sing songs, have fashion shows, plays, trips to the library, Trips to the Radford Bobcats Football games, and a many of trips back and forth to the playground.
Arby's Assistant Manager
James Dye Store Manager
4675 Cleburne BLVD. Dublin, VA 24084
05.2011 - 02.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- I made sure that I developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Performed monthly inventory and also ordered the store truck.
- I would be responsible for the hiring and firing of individuals, as well as all of their training and workbook training.
Work-Study NRCC Student Activities
Ben Kramer Student Activities Director
5251 State Rd. 373, Dublin VA 24084
01.2008 - 05.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- I would help Mr. Kramer to supervise our basketball teams games to ensure that there was no fighting.
- I would also help Mr. Kramer with preparing, hosting, and then cleaning up all student activity events during my time with Mr. Kramer.
- We were always looking for ways to try to ensure that the students had the opportunity to have fun and to blow off some steam while out of class safely.
- I also answered Mr. Kramer's phone calls as well as assisted with making student ID cards.
- I also tried to start a food bank and clothing bank during my time there as a student, and I'm proud because there is still a food pantry there to this day.
Front End Manager/Waitress Supervisor
Golden Apron Restaurant, Mr. and Mrs. Kittinger
623 E Main St. Pulaski VA
09.2008 - 05.2010
- I oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- I would monitored cash drawers that were in use, and checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Increased sales revenue through strategic product placement and enticing visual merchandising displays.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- I also cooked, cleaned, and I waited on tables if I was needed.
Pre-K Teacher
Building Bridges Childcare Center Tina Martin
414194 Pepperell Way, Dublin VA 24084
06.2006 - 01.2008
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Promoted social-emotional development with interactive lessons on empathy, conflict resolution, and self-regulation techniques.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- I attended in-service training for early childhood development and for creating a safe environment for the children to thr
- It was also my job to ensure that my students where ready for Kindergarten.
Education
Bachelor of Science - Criminal Justice
Radford University
Radford, VA12.2025
Crime Scene & Criminal Investigation Certificate - Crime Scene And Criminal Investigations
New River Community College
Dublin, VA08.2024
Associate of Science - Criminal Justice
New River Community College
Dublin, VA05.2024
Foundations of Criminal Justice Certificate - Criminalistics And Criminal Science
New River Community College
Dublin, VA05.2024
Career Certificate in Human Services - Human Services
New River Community College
Dublin, VA 01.2008 - 05.2011
GED -
New River Community College
Dublin, VA06.2007
Skills
- I have a friendly, positive attitude with co-workers and customers
- I enjoy positive teamwork and Collaboration
- Customer Service is very important to me
- I am quick on my feet and I have good Problem-Solving skills
- I have excellent Time Management skills
- I am good at Multitasking
- I am Efficient in Microsoft and Windows, and I have used work share
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- I had training sessions on the computer my first day.
- Resolved product issue through consumer testing.
- My job was database entry and also organizing student files.
- I was an assistant to Leslie Brooks and she is one great boss, and she takes her job seriously to which I can appreciate.
- I also also volunteered to be a Highlander hauler to help the students who are moving on campus.
- I also intend on joining the SGA and possibly the Citizens team club when I start back in the spring of 2024
Certification
- I know microsoft very well and I am capable of using all Microsoft Office programs at a professiona level.
- I am capable of running errands, answering the phones and assisting fellow employess when they are in need of help.
- I don't miss work when its my workday, if anything I wold love to be able to pick up more hous.
- I love when the younger students get to learn fun stuff about Forensic Science.
- I also enjoy being a tour guide for the potential students coming on campus and making sure that everyone is where they need to be.
- During this past summer I was Professor Snows work-study assistant, so I have had hands on experiance with a lot of the equipment in the lab
I like to collect books
Hello,
my name is Melissa Kittinger and I would love to be a part of your team. I will 39 years old next month, I have two gown sons and so I am very interested in going back to work for NRCC because I know that I work well with other staff when I would encounter a problem, I would always smile that Big grin and get right to work with making sure that the unpleased customer is now satisfied to the best of my ability. I have strong critical thinking skills and I am light on my feet. because you never know when you might have to jump up and get the students to a safe place, so I'm constantly watching every one just to make sure that this kind of thing does not happen. and yes, I do love to read and to have towers of stacked books just brings me so much joy.
Timeline
Work-Study for Radford University
Radford University Heath Hall
08.2024 - 09.2024
Work-Study for New River Community College
Eric Snow Dublin, VA
01.2024 - 07.2024
Corona Candles Machine Operator
Corona Candles Dublin, VA
10.2018 - 07.2019
Home Healthcare Provider
Mr. Bill Yates Radford, VA
10.2016 - 09.2017
Private Childcare Provider
I Was Self Employed
01.2014 - 01.2016
Arby's Assistant Manager
James Dye Store Manager
05.2011 - 02.2013
Front End Manager/Waitress Supervisor
Golden Apron Restaurant, Mr. and Mrs. Kittinger
09.2008 - 05.2010
Work-Study NRCC Student Activities
Ben Kramer Student Activities Director
01.2008 - 05.2011
Career Certificate in Human Services - Human Services
New River Community College
01.2008 - 05.2011
Pre-K Teacher
Building Bridges Childcare Center Tina Martin
06.2006 - 01.2008
Bachelor of Science - Criminal Justice
Radford University
Crime Scene & Criminal Investigation Certificate - Crime Scene And Criminal Investigations
New River Community College
Associate of Science - Criminal Justice
New River Community College
Foundations of Criminal Justice Certificate - Criminalistics And Criminal Science
New River Community College
GED -
New River Community College