Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
I like to collect books
Timeline
02
Melissa Dawn Kittinger

Melissa Dawn Kittinger

Pulaski,VA

Summary

I am a dedicated individual and when I take on a job, I am dedicated to doing the best job possible for my employer and for my co-workers. I believe in being involved in work as much as you can to help ensure that the company thrives. If I notice that something is wrong I won't stop till I get things back on track. I am a fast learner and I am a good trainer of new employees if they are in need of training. I have some things from my past that are less than pleasant and so I share them openly in hopes that someone will give me a second chance. I am a convicted felon who made mistakes that I would give anything to take back. Drinking ruined my life and it wasn't the answer that I needed but I had to learn the hard way. I have made it my life goal to love, support, and to lift up people for the rest of my life. I am not that person anymore, I have been sober now for six years and I am willing to share my experiences to other with the hopes that it might help them to not make the same mistakes that I did. My mistakes cost me more than money, friends, and my reputation. I would love to be employed at NRCC and I pray that you will give me a chance.

Thank You so very much,

Melissa D. Kittinger

Overview

18
18
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Work-Study for Radford University

Radford University Heath Hall
08.2024 - 09.2024
  • I am dependable and I take great responsibility for my job, and I do my best to make sure that I do my part.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • I have excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Work-Study for New River Community College

Eric Snow Dublin, VA
01.2024 - 07.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • I am Skilled at working independently and if needed I can collaborate in a team environment.
  • Proven ability to learn quickly and adapt to new situations and I'm capable of physical labor too.
  • I am capable of being given instructions and being able to carry out the job to the highest of standards.
  • I also assisted processor Snow with making online textbooks for some of his classes.
  • I also rearranged the forensic Science Lab and I also did inventory of the entire lab.
  • I also assisted in the CSI summer camp that the college provides for the kids that teaches them forensic science.

Corona Candles Machine Operator

Corona Candles Dublin, VA
10.2018 - 07.2019
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • At the start of every shift the machines would have to be inspected and set up and adjusted. Also I checked equipment and properly configured the machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • I trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • I calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • My team and I upheld high-quality standards while meeting tight deadlines during periods of increased demand.

Home Healthcare Provider

Mr. Bill Yates Radford, VA
10.2016 - 09.2017
  • Assisted patients with daily living activities, promoting independence and preserving dignity.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Completed household management tasks for clients within private home settings.
  • I assisted Mr. Bill with handling daily chores and errands by transporting him to appointments, cleaning personal spaces, and purchasing supplies.
  • I also assisted Mr. Bill with taking his medicine and checking his vitals three times a day to ensure that he was okay.

Private Childcare Provider

I Was Self Employed
01.2014 - 01.2016
  • Facilitated intellectual growth through age-appropriate educational activities, including reading, writing, and arts and crafts.
  • Developed strong relationships with parents to establish trust, open communication lines, and support their parenting goals.
  • Transported children to and from different activities safely.
  • Promoted healthy eating habits by preparing nutritious meals and snacks for children in accordance with dietary guidelines.
  • I took in-service training to make sure that I was up to standard by licensing to ensure the safety and growth of those sweet babies.
  • We would sing songs, have fashion shows, plays, trips to the library, Trips to the Radford Bobcats Football games, and a many of trips back and forth to the playground.

Arby's Assistant Manager

James Dye Store Manager
05.2011 - 02.2013
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • I made sure that I developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Performed monthly inventory and also ordered the store truck.
  • I would be responsible for the hiring and firing of individuals, as well as all of their training and workbook training.

Work-Study NRCC Student Activities

Ben Kramer Student Activities Director
01.2008 - 05.2011
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • I would help Mr. Kramer to supervise our basketball teams games to ensure that there was no fighting.
  • I would also help Mr. Kramer with preparing, hosting, and then cleaning up all student activity events during my time with Mr. Kramer.
  • We were always looking for ways to try to ensure that the students had the opportunity to have fun and to blow off some steam while out of class safely.
  • I also answered Mr. Kramer's phone calls as well as assisted with making student ID cards.
  • I also tried to start a food bank and clothing bank during my time there as a student, and I'm proud because there is still a food pantry there to this day.

Front End Manager/Waitress Supervisor

Golden Apron Restaurant, Mr. and Mrs. Kittinger
09.2008 - 05.2010
  • I oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • I would monitored cash drawers that were in use, and checkout stations to verify adequate cash supply.
  • Oversaw cashier operations, bookkeeping, and security.
  • Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Increased sales revenue through strategic product placement and enticing visual merchandising displays.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • I also cooked, cleaned, and I waited on tables if I was needed.

Pre-K Teacher

Building Bridges Childcare Center Tina Martin
06.2006 - 01.2008
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Promoted social-emotional development with interactive lessons on empathy, conflict resolution, and self-regulation techniques.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • I attended in-service training for early childhood development and for creating a safe environment for the children to thr
  • It was also my job to ensure that my students where ready for Kindergarten.

Education

Bachelor of Science - Criminal Justice

Radford University
Radford, VA
12.2025

Crime Scene & Criminal Investigation Certificate - Crime Scene And Criminal Investigations

New River Community College
Dublin, VA
08.2024

Associate of Science - Criminal Justice

New River Community College
Dublin, VA
05.2024

Foundations of Criminal Justice Certificate - Criminalistics And Criminal Science

New River Community College
Dublin, VA
05.2024

Career Certificate in Human Services - Human Services

New River Community College
Dublin, VA
01.2008 - 05.2011

GED -

New River Community College
Dublin, VA
06.2007

Skills

  • I have a friendly, positive attitude with co-workers and customers
  • I enjoy positive teamwork and Collaboration
  • Customer Service is very important to me
  • I am quick on my feet and I have good Problem-Solving skills
  • I have excellent Time Management skills
  • I am good at Multitasking
  • I am Efficient in Microsoft and Windows, and I have used work share

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • I had training sessions on the computer my first day.
  • Resolved product issue through consumer testing.
  • My job was database entry and also organizing student files.
  • I was an assistant to Leslie Brooks and she is one great boss, and she takes her job seriously to which I can appreciate.
  • I also also volunteered to be a Highlander hauler to help the students who are moving on campus.
  • I also intend on joining the SGA and possibly the Citizens team club when I start back in the spring of 2024



Certification

  • I know microsoft very well and I am capable of using all Microsoft Office programs at a professiona level.
  • I am capable of running errands, answering the phones and assisting fellow employess when they are in need of help.
  • I don't miss work when its my workday, if anything I wold love to be able to pick up more hous.
  • I love when the younger students get to learn fun stuff about Forensic Science.
  • I also enjoy being a tour guide for the potential students coming on campus and making sure that everyone is where they need to be.
  • During this past summer I was Professor Snows work-study assistant, so I have had hands on experiance with a lot of the equipment in the lab


I like to collect books

Hello,

my name is Melissa Kittinger and I would love to be a part of your team. I will 39 years old next month, I have two gown sons and so I am very interested in going back to work for NRCC  because I know that I work well with other staff when I would encounter a problem, I would always smile that Big grin and get right to work with making sure that the unpleased customer is now satisfied to the best of my ability. I have strong critical thinking skills and I am light on my feet. because you never know when you might have to jump up and get the students to a safe place, so I'm constantly watching every one just to make sure that this kind of thing does not happen. and yes, I do love to read and to have towers of stacked books just brings me so much joy. 


Timeline

Work-Study for Radford University

Radford University Heath Hall
08.2024 - 09.2024

Work-Study for New River Community College

Eric Snow Dublin, VA
01.2024 - 07.2024

Corona Candles Machine Operator

Corona Candles Dublin, VA
10.2018 - 07.2019

Home Healthcare Provider

Mr. Bill Yates Radford, VA
10.2016 - 09.2017

Private Childcare Provider

I Was Self Employed
01.2014 - 01.2016

Arby's Assistant Manager

James Dye Store Manager
05.2011 - 02.2013

Front End Manager/Waitress Supervisor

Golden Apron Restaurant, Mr. and Mrs. Kittinger
09.2008 - 05.2010

Work-Study NRCC Student Activities

Ben Kramer Student Activities Director
01.2008 - 05.2011

Career Certificate in Human Services - Human Services

New River Community College
01.2008 - 05.2011

Pre-K Teacher

Building Bridges Childcare Center Tina Martin
06.2006 - 01.2008

Bachelor of Science - Criminal Justice

Radford University

Crime Scene & Criminal Investigation Certificate - Crime Scene And Criminal Investigations

New River Community College

Associate of Science - Criminal Justice

New River Community College

Foundations of Criminal Justice Certificate - Criminalistics And Criminal Science

New River Community College

GED -

New River Community College
Melissa Dawn Kittinger