Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa E. Pike

Lynn,MA

Summary

Dedicated Senior Program Director with over six years experience working with the Autism population. Has maintained excellent rapport with all individuals, families, and coworkers, whilst carrying out exceptional leadership skills. Professional, able to maintain a positive attitude during difficult situations, and believe that a strong team is necessary in the success of any organization.

Overview

7
7
years of professional experience

Work History

Senior Program Director

Vinfen
03.2023 - Current
  • Provided supervision to eight residential homes.
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
  • Monitoring of programs performance to identify areas for improvement.
  • Established program policies and procedures to comply with regulatory requirements.
  • Communicated regularly with stakeholders, updating on progress to build support for program.
  • Provided leadership, guidance and support to staff members.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

Program Director

Vinfen
06.2022 - 03.2023
  • Provided ongoing direction and leadership for program operations including regular scheduled staff meetings.
  • Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating support.
  • Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
  • Protected clients' monies and property by tracking spending and reconciling accounts.
  • Mentored and coached staff to improve performance and interactions with residents.

Behavior Technician

Futures Behavior Therapy Center
11.2021 - 06.2022
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
  • Worked as part of collaborative team to address changing needs of children.
  • Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.

Residential Manager

Bridgewell
05.2019 - 11.2021
  • Manage the financial responsibilities of the program, including all expenses, overtime, supply ordering and monthly budget
  • Providing individuals with support with financial needs: management of all funds, food stamps, social security, and Mass Health
  • Ensure all program staff remain up to date with all mandatory training's
  • Work with nursing and clinical teams to ensure all medical and behavioral needs are met
  • Ensure the confidentiality of personal information, records, and other related information is in compliance with HIPAA, and other state/federal regulations

Assistant Program Director

Bridgewell
09.2018 - 05.2019
  • Assigned daily tasks to staff and monitored activity and task completion
  • Documentation and management of individuals receipts, funds, and budget
  • Scanned documents and saved in database to keep records of essential information
  • Coordinated schedules and timelines for all events and activities
  • Maintain excellent rapport with all individuals, staff, and individuals families
  • Create nutritious weekly meal plans based on each individuals diet needs and/or restrictions to aid in a healthy lifestyle

Direct Support Professional

Bridgewell
09.2016 - 09.2018
  • Assist individuals in any way necessary to facilitate independence and well-being
  • Administer medication as directed by physician
  • Transport individuals within the community
  • Supervise daily activities and provide assistance when needed
  • Organization of various activities
  • Assistance in orientation training
  • Comply with individuals personal behavior plans
  • Assist individuals with bathing, dressing, hygiene and grooming
  • Management and documentation of individuals funds
  • Collect and transcribe data based on individuals plans

Education

Danvers High School
Danvers, MA

Skills

  • Exceptional interpersonal communication
  • Records maintenance
  • Planning and development
  • FA/CPR, MAP, and Safetycare certification
  • Conflict resolution
  • Program leadership
  • Crisis intervention

Timeline

Senior Program Director

Vinfen
03.2023 - Current

Program Director

Vinfen
06.2022 - 03.2023

Behavior Technician

Futures Behavior Therapy Center
11.2021 - 06.2022

Residential Manager

Bridgewell
05.2019 - 11.2021

Assistant Program Director

Bridgewell
09.2018 - 05.2019

Direct Support Professional

Bridgewell
09.2016 - 09.2018

Danvers High School

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Melissa E. Pike