Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Foley

Helena,Montana

Summary

Dynamic Case Manager with Racing for Recovery, skilled in individualized counseling and patient support. Successfully developed personalized recovery plans, enhancing client outcomes and fostering community connections. Proven ability to collaborate with multidisciplinary teams and advocate for clients, ensuring access to essential resources and promoting long-term recovery stability.

Overview

5
5
years of professional experience

Work History

Case Manager

Racing for Recovery
05.2023 - Current
  • Provided ongoing support and case management expertise to clients diagnosed with substance use disorders
  • Collaborated with clients to develop personalized case management plans tailored to their needs, ensuring they were regularly updated
  • Monitored and evaluated clients' progress according to their case management plans, making necessary adjustments and revisions
  • Accurately documented service objectives, outcomes, and related services in compliance with Racing for Recovery Center guidelines
  • Prepared reports related to case management, including weekly updates for Drug Court, and advocated for clients with probation officers, courts, and housing entities
  • Reduced service barriers by linking clients to essential resources such as transportation and childcare
  • Connected individuals with various treatment options, including mental and physical health services, and assisted clients in applying for Medical Assistance, Social Security, job opportunities, and educational programs
  • Provided life skills coaching, including resume building, household management, and budgeting
  • Facilitated connections to meet clients' basic needs for food and clothing while adhering to strict professional boundaries and ethics
  • Attended weekly staff meetings to ensure coordination and collaboration within the team

Recovery Housing Unit Manager

Racing for Recovery
05.2023 - Current
  • Oversees and coordinates the operations of the Recovery Residence, ensuring a structured and supportive environment for residents in early recovery
  • Manages administrative tasks, housekeeping duties, and daily living activities to maintain a safe and organized residence
  • Provides direct support to residents seeking to establish stable, long-term recovery from substance use disorders
  • Leads weekly 'House Meetings' to foster communication and community among residents
  • Conducts inspections and arranges random drug testing to promote accountability and safety within the residence
  • Assists residents in developing personalized recovery plans and teaches essential skills for successful recovery
  • Trained in crisis management and emergency response to effectively handle emergencies as they arise

Recovery Support Coach

Northeast Rehabilitation Center, ODRC
01.2021 - 04.2023
  • Engaged with clients at NERC's Addiction Treatment Program to support their journey toward sobriety, focusing on recovery-oriented activities
  • Cultivated a strong and supportive sober network for clients, promoting active participation in group treatment sessions
  • Created a welcoming environment that nurtured a recovery-centered mindset for individuals facing substance use challenges
  • Collaborated with co-facilitators to thoughtfully plan each session, ensuring content resonated with clients’ experiences
  • Demonstrated positive engagement and co-facilitated discussions, providing continuous support and encouragement to all participants
  • Shared valuable resources and community recovery options to empower clients to identify and access necessary help
  • Prioritized client confidentiality and adhered strictly to HIPAA regulations to maintain a safe and respectful therapeutic atmosphere
  • Committed to supporting clients on their unique recovery journeys, fostering an environment that emphasizes the transformative power of recovery

Homeless Substance Abuse/Ready for Life Advocate

Cherry Street Mission Ministries
10.2019 - 01.2021
  • Provided direct support and advocacy to individuals experiencing homelessness and struggling with substance abuse, connecting them to essential resources
  • Assisted clients in accessing housing, long-term substance use and mental health treatment, and obtaining vital documents such as birth certificates, ID cards, and social security cards
  • Conducted thorough assessments to identify each client's unique needs, challenges, and goals regarding homelessness and substance abuse
  • Developed and implemented individualized service plans to support clients in achieving stability and self-sufficiency
  • Advocated for clients' rights and needs by collaborating with landlords, service providers, and other relevant stakeholders
  • Offered crisis support and guidance to ensure client safety and well-being during challenging situations
  • Actively participated in outreach activities to engage and identify individuals facing homelessness and substance abuse issues
  • Built and maintained strong relationships with clients, colleagues, and community partners to facilitate effective service delivery
  • Documented client interactions, service plans, and outcomes accurately in the Homeless Management Information System (HMIS)
  • Collaborated with other service providers to ensure coordinated and comprehensive services for clients
  • Participated in team meetings to discuss cases, share information, and develop strategic approaches to service delivery
  • Engaged in ongoing training to enhance skills and knowledge relevant to homelessness and substance abuse issues
  • Assisted with administrative tasks and contributed to shelter operations, including client intake, orientation, and safety protocols

Education

AAS - Office of Addiction Studies & Social Work

Stautzenberger College
Maumee, Ohio
01.2026

Peer Recovery Support Training -

Vaya Health
03.2025

BA - Mass Communications

Trinity Washington University
Washington, DC
01.2008

Chemical Dependency Counselors Assistant Program -

Wise Communications
Ohio

Chemical Dependency Counselors Assistant Certification -

Ohio Chemical Dependency Professional Board

Personal Trainer - Wellness Coach, Nutrition, and Preventative Care Cert.

National Academy of Sports Medicine

Skills

  • Individualized counseling
  • Patient support
  • Utilization review
  • Report writing
  • Team collaboration
  • Patient needs assessment

Timeline

Case Manager

Racing for Recovery
05.2023 - Current

Recovery Housing Unit Manager

Racing for Recovery
05.2023 - Current

Recovery Support Coach

Northeast Rehabilitation Center, ODRC
01.2021 - 04.2023

Homeless Substance Abuse/Ready for Life Advocate

Cherry Street Mission Ministries
10.2019 - 01.2021

AAS - Office of Addiction Studies & Social Work

Stautzenberger College

Peer Recovery Support Training -

Vaya Health

BA - Mass Communications

Trinity Washington University

Chemical Dependency Counselors Assistant Program -

Wise Communications

Chemical Dependency Counselors Assistant Certification -

Ohio Chemical Dependency Professional Board

Personal Trainer - Wellness Coach, Nutrition, and Preventative Care Cert.

National Academy of Sports Medicine
Melissa Foley