Melissa Hincapie Restrepo
Commercial Engineer
Doha
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Operator Accelerator
Hubtek
11.2022 - 08.2023
- Assumes administrative functions.
- Enter ocean freight invoice information into your TMS (Transport Management System).
- Pre-audits documents and information regarding shipping instructions and rates prior to submission to our audit department.
- Maintains knowledge of rate changes, tariff rates, contracts and special rates.
Bank Service Advisor
BBVA
12.2019 - 12.2020
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Created and maintained detailed database to develop promotional sales.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
Purchasing Administrative Assistant
Comfamiliar Risaralda
07.2016 - 01.2017
- Improved inventory management, tracking product levels and anticipating future needs.
- Contributed to annual financial planning efforts by accurately projecting purchasing expenditures based on historical data.
- Kept up-to-date on market trends, identifying potential new suppliers and products for consideration.
- Optimized supply chain operations by regularly reviewing procedures for potential improvements or adjustments.
- Maintained accurate records of purchase orders, invoices, and delivery confirmations to ensure smooth operations.
- Developed strong working relationships with both internal stakeholders and external suppliers to facilitate seamless communication throughout the purchasing process.
Education
Commercial Engineering - Engineering
Universidad Libre
Pereira, Colombia 05.2001 -
Technologist in International Business - Trade
SENA - Servicio Nacional De Aprendizaje
Pereira, Colombia 05.2001 -
Skills
Teamwork and collaboration
Tool operation
Equipment operation
Safety compliance
Problem-solving
Attention to detail
Customer service
Timeline
Operator Accelerator
Hubtek
11.2022 - 08.2023
Bank Service Advisor
BBVA
12.2019 - 12.2020
Purchasing Administrative Assistant
Comfamiliar Risaralda
07.2016 - 01.2017
Commercial Engineering - Engineering
Universidad Libre
05.2001 -
Technologist in International Business - Trade
SENA - Servicio Nacional De Aprendizaje
05.2001 -
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