Melissa J Cates
Compliance Officer
Shingle Springs,CA
Summary
Compliance Officer & Staffing Coordinator offering expertise in regulatory compliance, audit procedures and project management. Strong history of providing excellent team leadership and management training programs to foster staff development. Outstanding program management capabilities with advanced knowledge in supervising business lines, compliance teams and audits.
Overview
19
19
years of professional experience
Work History
Placement Coordinator - Administrative Assistant
Surgical Staff Inc
Sacrmento, CA
06.2016 - Current
- Assisted in Per-Diem staffing various Hospitals in both Washington and California ,
- Submitted compliance for per-diem staff. Met standards as dictated by each locations individual policy.
- Performed document filing, bookkeeping and faxing for busy office.
- Completed preliminary paperwork for incoming and outgoing employees.
- Recommend successful approaches to various Medical Facilities and Staff to help resolve complaints with salaries and other work related concerns.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with Joint Commission & Hipaa to follow applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships with several medical facilities personnel.
- Maintained payroll information by calculating, collecting and entering data.
- Processed new hire paperwork and documents.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
Early Intervention Specialist
Saint Johns Shelter For Women & Children
Sacramento, CA
10.2006 - 06.2017
- Assessed and documented student progress with established goals.
- Developed interventions for students currently struggling or at risk of falling behind.
- Created tools for instruction and behavioral support.
- Enhanced knowledge by attending training and adopting new technologies.
- Conducted community workshops to promote different programs and educate public on available services.
- Developed monthly schedules and assignments for volunteer staff.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Inspired students and assisted in developing creativity and self-expression through various art forms and media.
- Taught classes on painting, collage, and color theory.
- Documented student work in order to exhibit and celebrate learning process of each child.
- Guided students to develop and hone creative processes and problem-solving skills.
- Taught students to identify intent and emotion when experiencing art.
- Created dynamic group projects to teach collaboration and teamwork.
Youth Advocate Counselor
Tahoe Turning Point
Placerville , CA
06.2015 - 05.2017
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Organized activities for birth parents and in-home support counselors.
Education
Early Education Units - Early Childhood Education
American River College
Sacramento, CAPreschool Instructor For Homeless & At Risk Youth -
Preschool Bridging Model
Sacramento Office Of Eduction01.2012
High School Diploma -
Lincoln High School
San Jose, CA06.1996
Skills
- Employment Processing
- Dispute Mediation
- Critical Thinking
- Alcohol and Drug Prevention Programs
- Interview Skills Instruction
- Operational Requirements
- Weekly Payroll
- Staff Leadership and Direction
- Computer Competency
- Client Billing
- Compliance Reporting
- Employee Hiring
- Industry-Specific HR Regulations
- Performance Appraisal
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Placement Coordinator - Administrative Assistant
Surgical Staff Inc
06.2016 - Current
Youth Advocate Counselor
Tahoe Turning Point
06.2015 - 05.2017
Early Intervention Specialist
Saint Johns Shelter For Women & Children
10.2006 - 06.2017
Early Education Units - Early Childhood Education
American River College
Preschool Instructor For Homeless & At Risk Youth -
Preschool Bridging Model
High School Diploma -
Lincoln High School
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