Melissa Jo Grams
Milwaukee,USA
Summary
Professional with comprehensive experience in law enforcement, consistently ensuring public safety and effective community policing. Strong focus on collaboration and achieving results through teamwork. Skilled in conflict resolution, crisis management, and maintaining public order. Adaptable and reliable, always ready to respond to evolving situations.
Overview
8
8
years of professional experience
Work History
Police Officer
City Of Milwaukee
04.2022 - Current
- Exceeded specific team goals and resolved issues by partnering with colleagues to share and implement service initiatives
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents
- Arrested suspects following established procedures while exercising caution and good judgment
- Performed data entry, data cleaning, and data coding for analysis
- Streamlined data entry processes for enhanced efficiency and reduced errors.
- Prepare statistical data for the Captain’s daily briefing to the Chief.
Police Administrative Aide
City Of Milwaukee
08.2019 - 04.2022
- Composed, edited and typed complex memos and reports with job-related software
- Updated system to organize office documentation, maximizing efficiency and increasing productivity
- Performed clerical duties such as typing correspondence, photocopying documents and mailing letters
- Updated records related to arrests or citations issued by police officers in accordance with established procedures
- Provided administrative support to police officers, including filing and organizing documents
Park worker 3
Milwaukee County
07.2017 - 08.2019
- Monitored patron behavior in and around the pool area
- Monitored the behavior of people at the boat launch
- Communicated with other on the phone and through email about our buildings
- Got pool supplies ready for the upcoming summer
China Lights
Milwaukee County Parks
09.2018 - 11.2018
- Communicate successfully with drivers
- Directed traffic to appropriate parking areas
- Calmly listened to and handled customer complaints
Customer service
Kohl's
07.2017 - 11.2017
- Communicated successfully with customers
- Fixed any problems with merchandise
- Worked as cashier
- Helped in customer service
Education
Some College -
Milwaukee Area Technical College
Milwaukee, WIHigh School Diploma -
Cudahy High School
Cudahy, Wisconsin06.2019
Skills
- Spanish - IRL Level 2
- Google Suite - advanced skills with Google docs
- Google Suite - advanced skills with sheets
- Google Suite - advanced skills with classroom
Timeline
Police Officer
City Of Milwaukee
04.2022 - Current
Police Administrative Aide
City Of Milwaukee
08.2019 - 04.2022
China Lights
Milwaukee County Parks
09.2018 - 11.2018
Park worker 3
Milwaukee County
07.2017 - 08.2019
Customer service
Kohl's
07.2017 - 11.2017
High School Diploma -
Cudahy High School
Some College -
Milwaukee Area Technical College
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