Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Melissa Knight

Indianapolis,IN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Shift Lead

Bell American Group LLC
02.2019 - Current
  • Conducted regular reviews of operations and identified areas for improvement.
  • Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
  • Collaborated with management to develop strategies for improving overall store operations.
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.

Package Handler

Fed Ex Ground
10.2021 - 03.2024
  • Followed verbal and written instructions to properly move and ship products.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Strapped items down over protective padding to secure throughout transportation.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Communicated regularly with supervisors to provide information on delays and issues with shipments.
  • Removed jams and unblocked conveyor system to maintain flow of goods.

Cashier

Wendys Restaurant
08.2017 - 04.2020
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Learned duties for various positions and provided backup at key times.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Pike High School
Indianapolis, IN
05.2020

Skills

  • Process Improvement
  • Drawer Assignments
  • Creative Problem-Solving
  • Program Evaluation
  • Operations Monitoring
  • Team Collaboration and Leadership
  • Complaint resolution
  • Team motivation
  • Critical Thinking
  • Truck loading and unloading
  • Stacking and Staging
  • Lifts 50 pounds
  • Load Security and Guidance
  • Willing to Learn
  • Shipment Tracking
  • Materials Sorting
  • Damage Prevention
  • Tool and Supply Organization
  • Health and safety compliance

Timeline

Package Handler

Fed Ex Ground
10.2021 - 03.2024

Shift Lead

Bell American Group LLC
02.2019 - Current

Cashier

Wendys Restaurant
08.2017 - 04.2020

High School Diploma -

Pike High School

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Melissa Knight