Melissa Knight
Indianapolis,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Shift Lead
Bell American Group LLC
02.2019 - Current
- Conducted regular reviews of operations and identified areas for improvement.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
- Collaborated with management to develop strategies for improving overall store operations.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
Package Handler
Fed Ex Ground
10.2021 - 03.2024
- Followed verbal and written instructions to properly move and ship products.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Strapped items down over protective padding to secure throughout transportation.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Cashier
Wendys Restaurant
08.2017 - 04.2020
- Monitored self-checkout systems and provided help in resolving complex problems.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Learned duties for various positions and provided backup at key times.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Pike High School
Indianapolis, IN05.2020
Skills
- Process Improvement
- Drawer Assignments
- Creative Problem-Solving
- Program Evaluation
- Operations Monitoring
- Team Collaboration and Leadership
- Complaint resolution
- Team motivation
- Critical Thinking
- Truck loading and unloading
- Stacking and Staging
- Lifts 50 pounds
- Load Security and Guidance
- Willing to Learn
- Shipment Tracking
- Materials Sorting
- Damage Prevention
- Tool and Supply Organization
- Health and safety compliance
Timeline
Package Handler
Fed Ex Ground
10.2021 - 03.2024
Shift Lead
Bell American Group LLC
02.2019 - Current
Cashier
Wendys Restaurant
08.2017 - 04.2020
High School Diploma -
Pike High School
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