Melissa L. Burns
Pooler,GA
Summary
Organized and motivated employee eager to apply management and organizational skills in various environments. Seeking exciting opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
HR Assistant
Fulfilllment.com
Savannah, GA
04.2023 - Current
- Coordinates new employee onboarding with orientation scheduling and preparation.
- Schedules and conducts interviews for warehouse employees.
- Updates and maintains human resources documentation and files.
- Collaborates with all staffing agencies regarding temp employees.
- First point of contact for employees' benefits inquiries, changes, payroll discrepancies.
- Assists with weekly employee engagement activities and recognition.
- Handles sensitive and confidential employee information with complete discretion.
- Perform other duties as assigned.
HR Office Manager
Walmart, USA
Statesboro, GA
09.2021 - 07.2022
- Organized and facilitated new hire orientations, onboarding, and exit interviews.
- Represented work unit at daily staff meetings.
- Generated daily reports related to employee data such as attendance, turnover rates, and training.
- Revamped the warehouse trainer program including recertifying current trainers.
- Responded to unemployment claims by providing employee documentation.
- Completed Workers' Compensation paperwork and monitored claims.
- Investigated sexual harassment claims and made appropriate recommendations.
- Coordinated and participated on site hiring events.
- Provided guidance to managers regarding disciplinary actions when necessary.
- Managed recruitment process from job postings to interviewing candidates to making offers of employment.
- Supervised a team of five HR Clerks.
Barista
Savannah Westin Harbor Golf Resort & Spa
Savannah, GA
08.2015 - 09.2021
- Established and adjusted ordering parameters to manage daily food and paper inventory.
- Provided ongoing coaching to baristas to ensure high quality product was served consistently according to Starbucks standards.
- Identified, evaluated and trained new employees on coffee-making techniques and customer service standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Maintained periodic coffee machine maintenance to ensure optimal performance.
- Remained calm during high guest volume and recommended drinks to customers.
Education
Bachelor of Science - Technical Management/Human Resources
DeVry University
Decatur, GA07-2017
Associate of Applied Science - Administrative Professional
Harrison College
Indianapolis, IN06-2015
Skills
- Microsoft and Google Suite
- Paychex Flex Payroll Systems
- Management Experience
- Employee Relations
- Training Coordination
- Workday HRIS
- HR Policies
Timeline
HR Assistant
Fulfilllment.com
04.2023 - Current
HR Office Manager
Walmart, USA
09.2021 - 07.2022
Barista
Savannah Westin Harbor Golf Resort & Spa
08.2015 - 09.2021
Bachelor of Science - Technical Management/Human Resources
DeVry University
Associate of Applied Science - Administrative Professional
Harrison College