Melissa M Vincenty

Swedish Massage, Deep Tissue, Hot Stones, Aroma Therapy, Trigger Point Therapy

Administered various massage techniques to address client needs and enhance relaxation

Facils, Microdermabrasion, Chemical Peels, Waxing

Provided customer service and support related to FedEx shipping and delivery operation.

Handled time critical incoming and outgoing customer phone calls pertaining to their packages.

Provided information, resolved issues to ensure customer satisfaction.

Coordinated with other FedEx departments to address service concerns.

Handled over the counter customer interaction with domestic and international packages.

As a FedEx dispatcher I manage and coordinated the movement of package movement to ensure timely and efficient delivery. Communicated with drivers, customers and warehouse staff using FedEx computer system and various communication tools. Tracking shipments and resolving logistical challenges that arise during logistical challenges that arise during transportation.